Procare Solutions
Jobs at Procare Solutions
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The Director of Customer Success will oversee a team focused on proactive customer engagement, performance metrics, and process optimization. Responsibilities include recruiting and training staff, conducting customer outreach, monitoring team performance, and collaborating with internal leadership to improve customer satisfaction and drive revenue growth.
The Staff Accountant will manage accounts payable and receivable, ensuring financial records are accurate, processing payments and collections efficiently, and overseeing vendor invoices and customer refunds. Responsibilities include maintaining accounts, managing invoice approvals in NetSuite, and verifying sales orders in Salesforce.
This role involves identifying and pursuing new business opportunities in the SaaS and fintech sectors, building relationships with potential clients, and driving revenue growth. Responsibilities include lead generation, personalized outreach, managing the sales pipeline, and overcoming client objections while ensuring client satisfaction.
The Software Sales Consultant will identify and pursue new business opportunities, manage a robust sales pipeline, build relationships with clients, demonstrate products, and tailor solutions to meet customer needs, while consistently meeting sales targets.
As a Software Engineer at Procare Solutions, you will collaborate with stakeholders to develop and deploy features for a SaaS web and mobile solution in the childcare industry. You will work on improving code efficiency, developing REST APIs, enhancing system performance, and contributing to best practices. The ideal candidate has 5+ years of experience in building web and SaaS applications with expertise in Ruby on Rails, RESTful API design, JavaScript frameworks, and AWS.
The Customer Support Specialist at Procare Solutions is responsible for providing software-related support to customers, ensuring excellent service through clear communication and technical assistance. The role involves problem-solving, handling calls, and maintaining customer satisfaction while staying updated on software changes.
As a Business Development Representative, you will generate leads through outbound outreach, qualifying potential clients, and collaborating with the sales team to meet sales targets. You'll manage your sales pipeline, maintain client relationships, and stay informed on industry trends to support sales efforts.
The Manager of Billing will oversee the entire billing process, ensuring accurate invoicing and compliance while mentoring the billing team. Responsibilities include process improvement, customer account management, performance reporting, and collaboration with other teams.
The Senior Data Analyst will perform strategic data analysis, supporting various departments through data-driven recommendations. Responsibilities include developing and maintaining reports in Salesforce, conducting ROI analysis, and ensuring data quality. The role requires collaboration with teams to drive business decisions based on analytical insights.
The Sales Training and Enablement Manager at Procare Solutions is responsible for developing and delivering sales training programs, assessing the performance of sales team members, and collaborating with various teams to ensure effective sales enablement. The role requires strong presentation skills and an understanding of SaaS sales processes, providing coaching and resources to enhance sales performance.
The Senior Product Owner will define the roadmap and vision for the data platform, collaborate with senior leadership, manage product development to optimize platform capabilities, and drive user adoption through documentation and training.
As a Senior Software Engineer, you will build and maintain a SaaS web and mobile solution for childcare organizations, optimizing code and cloud infrastructure, developing features, and improving existing systems while collaborating with design and product management teams.