Abnormal AI is looking for a Senior Salesforce Administrator/Developer to own and operate our core Salesforce platform. This is an IT-owned platform role, not a Sales Ops or RevOps function: you are responsible for the health, security, and technical integrity of Salesforce itself, while our RevOps team owns the GTM process and data layered on top of it. You will be the principal owner of platform configuration, security, data access controls, and the third-party integrations and packages that extend Salesforce, and you'll build custom declarative and code-based solutions that let us get full value out of our Salesforce investment.
You'll partner closely with IT, Security, GRC, and RevOps to ensure the platform is well-governed, well-architected, and ready to scale as Abnormal grows toward IPO readiness.
What You'll Do- Own end-to-end administration of Abnormal's core Salesforce platform: user provisioning, roles, profiles, permission sets, sharing rules, and org-wide security posture.
- Serve as the principal owner of platform configuration: custom objects, fields, page layouts, record types, validation rules, and Flow-based automation.
- Design, build, and maintain custom development (Apex, Lightning Web Components, Visualforce, SOQL) to extend the platform beyond what declarative tools alone can deliver.
- Own the integration layer between Salesforce and third-party tools and AppExchange packages, including installation, upgrades, health monitoring, and troubleshooting.
- Establish and enforce Salesforce security best practices: SSO/SCIM integration patterns, IP and login restrictions, least-privilege access, and regular access audits.
- Manage the full Salesforce release lifecycle: sandbox strategy, change set or CI/CD deployment tooling, and evaluation and rollout of seasonal releases and new platform capabilities.
- Monitor platform health and performance: API limits, technical debt, orphaned automations, and system reliability, proactively remediating risk before it becomes an incident.
- Partner with IT, Security, and GRC to ensure Salesforce configuration and access controls support our SOC2, ISO 27001, GDPR, and FedRAMP compliance obligations.
This role is expected to use AI as a core part of how the work gets done, not just to be aware of it. You'll evaluate and pilot Salesforce's native AI capabilities (Einstein, Agentforce) as part of the platform roadmap, and you'll use AI-assisted development tools day to day to accelerate configuration, coding, documentation, and troubleshooting. Strong candidates can point to concrete examples of using AI tools to move faster and produce more thorough, reliable work, not just experimenting with them.
Must Have Skills- 5–8 years of hands-on Salesforce Administration and Development experience, including ownership of a production, multi-integration org
- Salesforce Administrator certification required
- Demonstrated ability to both configure declaratively (Flow, validation rules, permission sets, page layouts) and write code (Apex triggers/classes, LWC, SOQL) to extend platform capability
- Deep understanding of Salesforce security architecture: roles, profiles, permission sets, sharing rules, SSO/SCIM patterns, and least-privilege enforcement
- Experience owning third-party integrations and AppExchange packages into and around Salesforce, including installation, upgrades, and troubleshooting
- Experience with sandbox management, change sets or DevOps deployment tooling, and release management practices
- Salesforce Platform App Builder or Platform Developer I certification
- Experience supporting a SOC2, ISO 27001, or FedRAMP compliance environment
- Experience with MuleSoft or similar middleware for API-based integrations
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
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Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
AI and our hiring process
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and identify areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Skills Required
- 5-8 years of hands-on Salesforce Administration and Development experience, including ownership of a production, multi-integration org
- Salesforce Administrator certification
- Ability to configure declaratively (Flow, validation rules, permission sets, page layouts) and write code (Apex triggers/classes, LWC, SOQL)
- Deep understanding of Salesforce security architecture: roles, profiles, permission sets, sharing rules, SSO/SCIM patterns, and least-privilege enforcement
- Experience owning third-party integrations and AppExchange packages, including installation, upgrades, and troubleshooting
- Experience with sandbox management, change sets or DevOps deployment tooling, and release management practices
- Salesforce Platform App Builder or Platform Developer I certification
- Experience supporting a SOC2, ISO 27001, or FedRAMP compliance environment
- Experience with MuleSoft or similar middleware for API-based integrations
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
Abnormal Security Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Abnormal Security and has not been reviewed or approved by Abnormal Security.
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Fair & Transparent Compensation — Pay is considered aggressively benchmarked to leading tech markets with annual reviews, and feedback suggests engineering and sales roles are compensated competitively with strong upside potential.
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Healthcare Strength — Health coverage is portrayed as robust, including employer-paid premiums for employees in prior postings, One Medical access, and globally designed healthcare and parental leave.
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Leave & Time Off Breadth — Time off provisions include flexible/unlimited PTO, company holidays, and paid parental leave that the company positions as globally available.
Abnormal Security Insights
What We Do
The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow. Abnormal Security was founded in 2018 by CEO Evan Reiser, CTO Sanjay Jeyakumar, Head of Machine Learning Jeshua Bratman, and Founding Engineers Abhijit Bagri and Dmitry Chechik. The team previously built behavioral profiling and machine learning technologies at Twitter, Google and Pinterest that are being applied to solve a problem that costs organizations $1 billion per year, according to the FBI. The Abnormal Security platform stops targeted phishing, business email compromise and account takeover attacks that have never been seen before.
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