Senior Salesforce Administrator

Posted 6 Hours Ago
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Birmingham, MI, USA
In-Office
Senior level
Professional Services • Real Estate • Industrial
The Role
Lead Salesforce Administrator responsible for managing and evolving BELFOR's Salesforce instance: user access, dashboards, reports, page layouts, flows, security, deployments, testing, documentation, and training Tier 1 support. Provide hands-on end-user support and maintain governance for configuration and release processes. Role is fully on-site.
Summary Generated by Built In
Job Summary & Responsibilities

BELFOR is the worldwide leader in Disaster Recovery Services and Solutions with more than
3,500 employees in 150 offices spanning 30 countries. We analyze and restore fire, water and
storm damage of every kind and on any scale. We draw on more than 35 years of experience,
use the latest technical equipment and employ highly qualified people. BELFOR offers complete
general contracting, project management and consulting services.
BELFOR’s is seeking an experienced Salesforce Administrator who will assume a leadership role
in managing and further development of their Salesforce solution.


Responsibilities include:
• Perform essential administrative functions such as user access management, the
creation and maintenance of optimized dashboards, reports, page layouts, workflows,
flows, objects and data fields.
• Perform both technical & acceptance testing for new releases.
• Manage & validate role-based security framework utilizing permission sets, object
and field level security.
• Manage code deployment from Development to Sandbox & Production tenants.
• Maintain documentation for all configurations, customizations and administrative
procedures.
• Provide training and support to Tier 1 Salesforce support staff. Fill end user support
gaps as needed.

• Bachelor of Science in Computer Science or similar curriculum.
• 5+ years of Salesforce Administration experience.
• Salesforce Certified Administrator certification.
• Experience configuring custom objects, fields, page layouts, Lightening pages,
dynamic forms and Salesforce Flows.
• Strong understanding of Salesforce security architecture and governance.
• Excellent problem solving and communication skills.
• Must be able to work independently.

• This role is 100% in person. No remote work.


Physical Demands
• Occasional lifting from 5-40 lbs., unassisted (from 0-15% of the time)
• Sitting for extended periods of time
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.


Skills Required

  • Bachelor of Science in Computer Science or similar curriculum.
  • 5+ years of Salesforce Administration experience.
  • Salesforce Certified Administrator certification.
  • Experience configuring custom objects, fields, page layouts, Lightning pages, dynamic forms, and Salesforce Flows.
  • Strong understanding of Salesforce security architecture and governance.
  • Manage code deployment from Development to Sandbox and Production tenants.
  • Perform technical and acceptance testing for new releases.
  • Maintain documentation for configurations, customizations, and administrative procedures.
  • Provide training and support to Tier 1 Salesforce support staff and fill end-user support gaps.
  • Excellent problem solving and communication skills.
  • Must be able to work independently.
  • This role is 100% in person (no remote work).
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The Company
14,000 Employees
Year Founded: 1946

What We Do

BELFOR USA Group, Inc. (DBA BELFOR Property Restoration) is a global leader in disaster recovery and property restoration services. The company specializes in restoring residential and commercial properties affected by fire, water, mold, and other disasters. With over 80 years of experience and a presence in over 30 countries, BELFOR provides 24/7 emergency response and comprehensive restoration solutions to help clients recover from catastrophic property damage.

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