Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the Melbourne office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
Communication & stakeholder management: Explain technical concepts to technical and non-technical audiences, synthesise complex discussions in the moment, and drive clear outcomes.
Solution & systems thinking: Translate SaaS capabilities into customer workflows, constraints, decision criteria, and measurable outcomes.
Technical fluency: Confident with integrations, security reviews, and structured troubleshooting using logs/docs before escalation.
Executive presence & facilitation: Lead high-stakes rooms, manage interruptions, align diverse stakeholders, and secure explicit decisions and next steps.
About this role
We are seeking a Senior Technical Sales & Solutions Engineer to partner with Account Executives to develop, progress, and convert enterprise sales opportunities to Udemy’s Enterprise solutions and services. This is a customer-facing technical sales role that combines deep discovery, executive storytelling, technical validation (security/integrations), and commercial support through evaluation, procurement, and contracting.
This role does not involve software development. It requires strong technical fluency in enterprise environments (e.g., SSO, APIs, webhooks, identity, security and privacy requirements) to guide customer evaluation and remove technical blockers that impact deal progression and service provision.
What you’ll be doing
Partner with Account Executives on strategic enterprise accounts to progress opportunities from discovery through evaluation to contract execution.
Support procurement and contracting by reviewing and commenting on technical and security language in contracts and procurement artefacts, clarifying intent and ensuring terms align to platform capabilities (in partnership with Legal).
Lead discovery to uncover customer business drivers and translate them into a tailored Udemy solution narrative tied to measurable outcomes.
Navigate objections and competing stakeholder priorities across HR, IT, Security, Finance, and Procurement, keeping conversations outcome-focused and decision-driven.
Guide technical evaluation workstreams including security questionnaires, integration requirements, architecture alignment, and IT due diligence (SSO, APIs, webhooks, data flows).
Define and run Proof of Concepts (PoCs): scope, success criteria, stakeholder commitments, evaluation plan, and executive readout that advances decisions.
Support resolution/escalation of technical issues that impact customer satisfaction, adoption, or commercial progression during evaluation and early onboarding.
Provide field feedback loops to Product/Engineering/Marketing based on customer requirements, objections, and competitor patterns to improve sales plays and product positioning.
What you’ll have
Demonstrated experience in customer-facing technical roles supporting enterprise SaaS (e.g., pre-sales/solution engineering/consulting, technical account management, customer success engineering, implementation/solutions delivery), with proven capability across discovery, solutioning, technical validation, and executive communication.
Strong executive presentation and facilitation capability, including leading high-stakes stakeholder sessions and driving clear decisions and next steps.
Strong discovery skills and the ability to translate business drivers into a crisp point of view tied to measurable outcomes.
Practical technical fluency with enterprise integrations and troubleshooting (e.g., SSO/SAML, SCIM, APIs/webhooks), including security and compliance considerations.
Experience partnering closely with enterprise sales teams and navigating procurement, security, and IT stakeholders to progress opportunities.
Posting Date: January 28, 2026
Application Window: We anticipate the application window will be open until February 12, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window
#LI-AM2
You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Skills Required
- Demonstrated experience in customer-facing technical roles supporting enterprise SaaS
- Strong executive presentation and facilitation capability
- Strong discovery skills and the ability to translate business drivers into measurable outcomes
- Practical technical fluency with enterprise integrations and troubleshooting
- Experience partnering with enterprise sales teams and navigating procurement and security stakeholders
What the Team is Saying
.jpg)
.jpg)
Udemy Compensation & Benefits Highlights
-
Parental & Family Support — Family-building and parental leave provisions are emphasized with a combined lifetime reimbursement for fertility, adoption, and surrogacy and fully paid parental leave, alongside a return‑to‑work program. Access to resources like Maven and caregiving concierge further supports diverse paths to parenthood.
-
Wellbeing & Lifestyle Benefits — Wellbeing offerings include therapy/coaching via Modern Health, mindfulness through Headspace, and broader Whole U resources such as bereavement and financial‑wellness support. Home‑office reimbursements and monthly WFH stipends add practical lifestyle support for hybrid and remote work.
-
Equity Value & Accessibility — Equity participation is enabled through new‑hire RSUs and an employee stock purchase plan with a discounted share price. Feedback suggests these ownership programs help round out the total‑rewards package.
Udemy Insights
What We Do
At Udemy, we’re on a mission to transform lives through learning. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower over 17,000 organizations to scale workforce development and help 81 million individuals build the technical, business, and soft skills most relevant to their careers. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Why Work With Us
As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!
Gallery
Udemy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.
