Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
The Sales Operations Specialist will support Viavi Solutions' sales team and channel partners by optimizing sales processes, managing operational tasks, and ensuring data accuracy to drive efficiency and revenue growth.
Job Responsibilities:
- Administer and maintain the CRM system (e.g., MSD) for sales ensuring accuracy and completeness.
- Support onboarding, enablement, and ongoing operational support, including resource distribution.
- Review and oversee quotes and assist with contract management to ensure timely and accurate execution.
- Generate and analyze sales reports, dashboards, and key performance indicators (KPIs) to identify trends and provide actionable insights.
- Collaborate with sales, finance, and legal teams to resolve operational issues and improve cross-functional workflows.
- Develop and document sales operations processes, policies, and best practices.
- Provide training and support to sales teams and channel partners on sales tools and operational procedures.
- Participate in special projects related to sales process improvement and system enhancements.
- Perform weekly monthly and quarterly reports for the sales team.
Pre-Requisites / Skills / Experience Requirements:
- Bachelor's degree in Business or a related field
- 5+ years of experience in sales operations within a technology company.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage at all levels.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Project management skills with the ability to manage multiple initiatives simultaneously.
- Preferred experience with CRM systems (e.g., MSD) and sales enablement platforms (e.g., Highspot, Seismic).
- Willingness to travel internationally as required (up to 25%).
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Job Posting Pay Range:
87,241to
162,019Exceptional qualifications, experience and location may impact salary. VIAVI offers a competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus program.
Skills Required
- Bachelor's degree in Business or a related field
- 5+ years of sales operations experience within a technology company
- Strong analytical skills and ability to make data-driven decisions
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment
- Project management skills and ability to manage multiple initiatives simultaneously
- Experience with CRM systems such as MSD
- Experience with sales enablement platforms such as Highspot or Seismic
- Willingness to travel internationally as required, up to 25%
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
VIAVI Solutions Insights
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
