Senior Sales Operations Specialist

Job Description

Sr Sales Operations Specialist 

As a Sr Sales Operations Specialist here at Honeywell, you will play a key role in supporting and optimizing our sales operations within the Building Automation business. You will collaborate with cross-functional teams to ensure efficient sales processes, accurate data management, and effective sales support to drive business growth and operational excellence. You will report directly to our Director Sales Excellence – BA META, and you’ll work out of our Egypt or India location on a Hybrid work schedule. In this role, you will impact the efficiency and effectiveness of the sales organization by streamlining operations, providing insightful sales analytics, and enabling the sales team to focus on delivering exceptional customer value.

Responsibilities

KEY RESPONSIBILITIES 

• Continuously improve the program of common sales processes (including content, tools, MOS, metrics, and operational tactics) that drive near-term world class sales performance. 
• Assist in Developing, deploying, and maintaining a common curriculum and inventory of sales processes and solutions that deliver best in class execution on the key areas of salesforce deployment, opportunity pipeline and account planning. 
• Support and optimize sales processes to improve sales efficiency and effectiveness of BA META sellers. 
• Collaborate with sales, finance, and other teams to ensure accurate sales data and reporting. 
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Provide operational support to BA META Leaders including order forecasting and pipeline management. 
• Provide pipeline updates and analyses, offering insights for reviews at regional, global, and executive levels. 
• Assist in the implementation of sales tools and methodologies to enhance sales performance. 
• Establish and monitor key performance indicators (KPIs) to assess the effectiveness of sales strategies and processes. Including the development and implementation of tactics to improve win rates/accelerate sales cycle improvements. 
• Participate in AOP development processes, lead Annual Sales Quota deployment. 
• Support cross-functionally within the CCO organization to bring in data-driven insights and drive actions for growth.

Qualifications

YOU MUST HAVE

• 5+ years of transferrable experience in sales operations or sales support roles. 
• Bachelor’s degree in marketing, business, engineering or related field.
• Strong knowledge of sales processes, data management, and sales analytics.
• Experience with CRM systems and sales tools relevant to sales operations. 
• Ability to analyze complex data and provide actionable insights. 
• Proficiency in sales forecasting and pipeline management. 

WE VALUE 

• Experience in the building automation, software sales or related industrial technology sectors. 
• Strong problem-solving skills and attention to detail. 
• Ability to work collaboratively in a cross-functional team environment. 
• Continuous learning mindset and adaptability to changing business needs. 

REQUIRED SKILLS 

Sales Operations Expertise: Strong understanding of sales processes, methodologies, and tools to effectively lead. Proficiency in Salesforce CRM for opportunity tracking, pipeline management, and sales execution. 

Analytical Proficiency: Excellent analytical skills to interpret complex data and draw actionable insights. Experience with data visualization tools such as Tableau and Power BI for performance analysis and strategic insights. 

Leadership Skills: Demonstrated ability to motivate and manage teams effectively, fostering a collaborative environment. 

Problem-Solving Skills: Strong aptitude for identifying challenges and formulating innovative solutions. 

Training and Development Experience: Proven track record in developing and executing impactful training programs. 

Communication Skills: Exceptional verbal and written communication skills to convey complex information clearly. 

Attention to Detail: High level of accuracy and attention to detail when analyzing data and reporting findings. 

Continuous Improvement Mindset: Commitment to ongoing learning and adapting processes to meet changing market dynamics.

About UsHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.