Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
ABOUT THE ROLE:
Talon.One is seeking an experienced Senior Sales Operations Manager to serve as a strategic partner to our EMEA Go-To-Market leadership team, driving the rigor, forecasting accuracy, and operational maturity our revenue engine needs as we scale. You’ll own sales forecasting, commission strategy, and deal desk management, while partnering closely with Sales, Finance, and Legal to turn strategic priorities into operational reality. Day to day, that means being the person Sales Leadership turns to for a clear read on pipeline health.
Reporting to the Head of Revenue Operations, this is a business-critical role that directly influences the success of Talon.One’s sales strategy and execution.
This is a full-time role based in Berlin/Munich, Germany.
ABOUT THE TEAM:
You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One’s global go-to-market strategy. We serve as strategic partners, not a support function, to Sales, Customer Success, Marketing, and Leadership, working across regions to make our revenue engine scalable, data-driven, and aligned. Our mission is to give revenue teams the tools, data, and workflows they need to drive predictable growth and smarter decisions.
ONCE YOU ARE HERE YOU WILL:
- Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices
- Work with a modern GTM tech stack, including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude, to drive the insights and automation this role depends on
- Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process
- Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization
- Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness
- Own the Quote-to-Cash process, ensuring smooth configuration in Salesforce, streamlined workflows in CLM, and seamless integration with Finance's billing system
- Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity
- Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness
WHAT WE NEED YOU TO BRING TO THE TABLE:
- A Bachelor’s degree in Business, Finance, Operations, or a related field
- 6+ years of sales operations experience, with at least 2 years in a senior role
- Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.)
- Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
- Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
- A strong analytical mindset, with advanced Excel skills
- Prior experience in a B2B SaaS or technology company is required
- Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels
- Adyen+, a significant monthly allowance to spend on whatever matters most to you and your wellbeing
- 28 days of paid annual leave
- €115 monthly commuting allowance when you join us in the office 3 days per week
- 25% employer contribution to your pension
- Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year
- Opportunity to connect in person at Adyen offices across 29 locations worldwide
Skills Required
- Bachelor's degree in Business, Finance, Operations, or related field
- 6+ years of sales operations experience, with at least 2 years in a senior role
- Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting)
- Expertise in designing and administering sales commission plans and familiarity with Xactly, Spiff, CaptivateIQ or similar
- Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
- Strong analytical mindset with advanced Excel skills
- Prior experience in a SaaS or technology company
- Exceptional organizational skills and ability to manage multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills with cross-functional influence
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine. We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes. From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
Gallery
