ABOUT US:
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.
ABOUT THE ROLE:
Talon.One is seeking an experienced Senior Sales Operations Manager to lead the optimization of sales operations, drive revenue growth, and refine sales processes. This role focuses on key areas such as sales forecasting, commission strategy, CPQ administration, and deal desk management, while partnering with teams across sales, finance, and legal to ensure strategic decision-making across high-performing teams.
Reporting to the Head of Revenue Operations, this is a business critical role that influences the success of Talon.One’s sales strategy and execution.
This is a full-time role based in Berlin, Germany.
ABOUT THE TEAM:
You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One’s global go-to-market strategy. They serve as strategic partners to Sales, Customer Success, Marketing, and Leadership, ensuring our revenue engine is scalable, data-driven, and aligned across regions. As a cross-functional team with a global remit, we work collaboratively across time zones to streamline systems, surface insights, and optimize processes across the entire customer journey. Our mission is to empower revenue teams with the tools, data, and workflows they need to drive predictable growth, make smarter decisions, and deliver world-class customer experiences.
ONCE YOU ARE HERE YOU WILL:
- Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices
- Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process
- Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization
- Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness
- Own the Quote-to-Cash process, ensuring smooth configuration in CPQ, streamlined workflows in CLM, and seamless integration with Finance's billing system
- Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity
- Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness
WHAT WE NEED YOU TO BRING TO THE TABLE:
- A Bachelor’s degree in Business, Finance, Operations, or a related field
- 6+ years of sales operations experience, with at least 2 years in a senior role
- Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.)
- Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
- Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
- A strong analytical mindset, with advanced Excel skills
- Prior experience in a SaaS or technology company is required
- Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels
- €1,000 annual learning budget and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
- Lease your ideal bike through BusinessBike
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Candidate Privacy Policy.
Skills Required
- Bachelor's degree in Business, Finance, Operations, or related field
- 6+ years of sales operations experience, with at least 2 years in a senior role
- Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting)
- Expertise in designing and administering sales commission plans and familiarity with Xactly, Spiff, CaptivateIQ or similar
- Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
- Strong analytical mindset with advanced Excel skills
- Prior experience in a SaaS or technology company
- Exceptional organizational skills and ability to manage multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills with cross-functional influence
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine. We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes. From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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