Senior Sales Operations and Enablement Specialist

Posted 19 Days Ago
Be an Early Applicant
Quarry Bay, Eastern, HKG
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Support sales processes, data analysis, forecasting, pipeline integrity, and reporting. Train and onboard sales staff, optimize sales systems and tools, share insights across teams, and identify opportunities to improve sales operations and productivity.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Associate Sales Operations and Enablement Specialist is a developing subject matter expert, accountable for providing detailed support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.
This role contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.
Key responsibilities:
  • Contributes to gathering data and conducting analysis of company sales and profitability.
  • Proactively supports the development of methods for measuring company sales performance.
  • Supports the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.
  • Facilitates sharing of reports and sales data between sales, marketing, and other departments.
  • Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms.
  • Contributes to the implementation by sales forecasting by analyzing past data and trends to forecast future sales.
  • Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.
  • Proactively supports the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
  • Contributes to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
  • Works with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
  • Proactively supports the onboarding of new sales team members on all toolsets and processes.
  • Plays a pivotal role in increasing sales team productivity directly by contributing to the efficiency of sales processes.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
  • Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
To thrive in this role, you need to have:
  • Developing understanding of the vast range of IT operations and service offerings.
  • Demonstrable knowledge and understanding of IT industry environment and business needs.
  • Developing business and commercial acumen.
  • Ability to collaborate and interact professionally and to build sound working relationships.
  • Developing knowledge of the client environment.
  • Developing understanding of the relevant sales environments and ability to grasp the challenges facing the sales force.
  • Displays the ability to identify trends and areas for improvement.
  • Developing understanding of solution selling concepts and solid knowledge on sales process design.
  • Displays problem analysis and solution formulation skills.
  • Demonstrates learning and service orientation.
  • Developing knowledge and understanding of sales processes, tools and methodologies.
Academic qualifications and certifications:
  • Bachelor's degree or equivalent in business or sales or a related field.
  • Relevant certifications such as SPIN and Solution Selling are desirable.
Required experience:
  • Moderate level of experience with Salesforce.
  • Moderate level of experience with quote tools is an advantage.
  • Moderate level of sales or sales operations and enablement experience in a business-to-business sales environment, preferably a global technology organization.
  • Moderate level of experience building sales metrics and models (for example, pipeline and forecast models).

#LI-APAC

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Bachelor's degree in business, sales, or related field
  • Moderate level of experience with Salesforce
  • Moderate level of sales or sales operations and enablement experience (B2B, preferably global technology)
  • Moderate level of experience building sales metrics and models (pipeline and forecast models)
  • Experience contributing to sales forecasting and analyzing historical trends
  • Experience training and onboarding new and current sales team members on tools, processes, and collateral
  • Experience with quote tools
  • Developing knowledge of IT operations, service offerings, and client environment
  • Developing knowledge of solution selling concepts and sales process design
  • SPIN and Solution Selling certifications

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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