Senior Sales Operations Analyst (Remote)
About the role
The Senior Sales Operations Analyst is a key partner to sales leadership across Cision, Brandwatch, PR Newswire and Trajaan. Sitting within the Americas RevOps team, this role turns data into insights, runs the operating cadence, and helps leaders drive actions confidently. Success in this role directly improves forecast accuracy, pipeline coverage, seller productivity and revenue predictability.
What you'll do
- Support recurring and ad hoc reporting related to pipeline, bookings, forecasting, productivity, and performance metrics.
- Contribute to the preparation of MBRs, QBRs and ELT readouts for sales leadership.
- Drive data hygiene and governance in Salesforce and connected systems (Salesloft, Power BI).
- Operate core sales processes: account and opportunity assignment, and rules-of-engagement administration.
- Support annual planning: territory carve, quota setting, capacity modelling and ramp assumptions, partnering with FP&A.
- Build and maintain Salesforce/Power BI dashboards that enable self-service for sales leaders.
- Support account hierarchy, ZoomInfo enrichment and whitespace mapping to enable territory carve, ABM, and new business prospecting.
- Partner cross-functionally with Sales Systems and IT on CRM and BI enhancements, including requirements gathering, UAT and rollout.
- Document standard operating procedures and ensure consistent process adoption across the sales teams.
- Identify opportunities to apply AI and automation to drive productivity and reduce manual effort.
What you have
- 5+ years in Sales Operations, Revenue Operations or a related analytical role, preferably with experience supporting a SaaS or subscription business.
- Bachelor's degree in Business, Finance, Economics, Analytics or related field (or equivalent experience).
- Strong Excel and analytical skills with the ability to translate data into a clear written and verbal narrative for senior stakeholders.
- Hands-on experience with Salesforce, including building reports and dashboards.
- Experience with Power BI (or comparable BI tool such as Tableau or Looker).
- Comfort working with ambiguity in a fast-moving, multi-brand, multi-region environment.
- Ability to manage competing priorities and consistently meet deadlines.
Preferred qualifications
- Experience supporting a global or multi-region sales organization.
- Familiarity with sales forecasting methodologies, pipeline analytics and MEDDPICC.
- Knowledge of sales compensation and territory planning processes.
- Experience building reports and dashboards in Salesforce and Power BI (or Tableau, Looker).
Skills Required
- 5 years in related role or experience
- Progressive experience in sales operations, revenue operations, business analytics, or related analytical role
- Experience working with CRM systems (e.g., Salesforce)
- Strong analytical skills to interpret data and communicate findings
- Proficiency in Excel or comparable data analysis tools
Cision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cision and has not been reviewed or approved by Cision.
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Leave & Time Off Breadth — Time off and paid holidays, including days like Martin Luther King Jr. Day and Juneteenth, are highlighted alongside flexible or unlimited PTO and volunteer time. Feedback suggests this breadth of leave and schedule flexibility meaningfully supports work–life balance.
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Healthcare Strength — Core medical, dental, and vision coverage are offered with FSA/HSA options, plus an EAP and dedicated mental‑health resources such as Headspace. Feedback suggests these health and wellbeing elements are a solid part of the total package.
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Retirement Support — A 401(k) program is available at date of hire with traditional and Roth options administered via Fidelity, with employer matching and vesting described in plan materials. Feedback suggests this provides mainstream retirement support even if not described as market‑leading.
Cision Insights
What We Do
Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.
