Who are we
Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
The specific role is working in the South East New Homes team, based in Guildford covering the Home Counties and predominantly Surrey & Berkshire. The role involves managing current instructions, assisting the Partners in charge of projects, obtaining new instructions and business, assisting with the management of on-site operations in line with targets whilst maintaining a highly professional profile and a relationship with our clients.
Dealing with the wider Res Dev and Country Offices, this role will support the implementation of best practice systems and processes in the New Homes Residential Development team.
Responsibilities
To drive sales to developments, through forward thinking initiatives and close liaison with the sales teams
To engage in regular sales and marketing meetings with developer clients
To provide consultancy advice, pricing exercises, sales updates and strategy reports
To achieve / exceed income and sales targets
The role will involve occasional weekend work at events and launches
Business Generation
Assisting the Partners in project management
Report writing and compiling pricing exercises
Market research and comparable reports
Managing the sites and onsite sales teams
Developing new business from future and existing clients
Creating a strategy to generate business with an agreed list of target clients
Generate activity via our in-house CRM system
Working closely with the land team to monitor the pipeline and explore any new homes opportunities
To build a network of contacts within the industry
Client Care
Targeting key clients throughout the year, involving relevant structured meetings, and entertaining as necessary. This will require hours outside of the normal working day
Client Liaison: Involving reporting, preparing pitch documents, attending pitches, attending client meetings
Provide weekly feedback on development sales and progress to clients and colleagues
Build excellent relationships with future and current clients
Maintaining a general awareness of market conditions, competition and opportunities
Professional Standards
Working with the Partners and Res Dev Operations, to implement all systems and processes in line with the New Homes objectives
Ensure that the accounts for the team are updated regularly following appropriate and timely invoicing
Monitor the forecast and billings to ensure we are meeting set targets
Team
Assist in the recruitment of team members (on site and office based) as necessary and manage them to achieve the New Homes objectives
Provide regular updates to new homes sales teams and all other relevant departments
Support team members with sales generation and progression
Aptitudes required
You must have the drive to succeed in a competitive marketplace
3 Years minimum agency experience
The experience and ability to make and maintain contacts for the profitable development of business
The capacity to promote the professional image of the business effectively
The ability to formulate business strategies with the Partner in charge and Department Head for the development of the business and implement them positively
The ability and willingness to accept responsibility for any delegated management tasks
Flexibility to travel to meet the needs of the role
Good time management skills
Experience working with developers
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Skills Required
- Minimum 3 years of agency experience
- Experience working with developers
- Ability to make and maintain contacts for profitable business development
- Ability to promote the professional image of the business effectively
- Ability to formulate and implement business strategies
- Willingness to accept responsibility for delegated management tasks
- Flexibility to travel to meet role requirements
- Good time management skills
- Drive to succeed in a competitive marketplace
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What We Do
At Knight Frank, we build long-term relationships, which allow us to provide personalised, clear and considered advice on all areas of property, in all key markets. We believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or residential. Operating in locations where our clients need us to be, we provide a worldwide service that’s locally expert and globally connected. Inspired teams naturally provide excellent and dedicated client service. Therefore, we’ve created a workplace where opinions are respected, where everyone is invited to contribute to the success of our business and where they’re rewarded for excellence. The result is that our people are more motivated, ensuring your experience with us is the best that it can be. At Knight Frank, we value our vibrant online community and appreciate your active participation on our social channels. We strive to maintain a safe, respectful, and inclusive environment for all users. Please adhere to the following guidelines to ensure a positive experience for everyone: - We encourage and welcome your comments and feedback, however, they should be shared in a constructive, respectful manner. - We reserve the right to reject or remove comments that are not in keeping with our policy and to block or ban users/followers who violate this policy. - Please treat each other with courtesy and respect. Hate speech, discrimination, or offensive content of any kind will not be tolerated. Our moderators reserve the right to remove any content and any user who violates these guidelines that are intended to maintain a welcoming and respectful community. Thank you for being a valued member of the Knight Frank community.
