JOB SUMMARY
This job supports the growth of the Organization's sales goals through the development of customer-focused, strategically-positioned sales messaging, proposal messaging and/or creative design materials/presentations. The incumbent coordinates and communicates effectively with all levels of the organization and senior management for the collection, analysis and documentation of information and creative concepts related to client communications (executive summaries, presentations, placemats, etc.) by consulting with Sales, performing strategic research, market analysis, and creative resources for key industry stakeholders (external clients, consultants, Partner Plans). Assists in the oversight of the Sales Messaging Analyst role for appropriate solutions. This is a consultative position embedded in the sales organization that offers sales support to include marketing, graphic design and unique and customized solutions. The incumbent coordinates highly complex projects.
This role can be hybrid or remote. if you live within 50 miles of an office you are required to be onsite 3 days a week. T, W, Th.
ESSENTIAL RESPONSIBILITIES
- Project coordinator for high exposure, critical impact projects related to sales activity. Prioritize multiple projects simultaneously with oversight from the Sr. and Lead Sales Messaging Analysts and provide guidance for the creation, development and delivery of value proposition sales materials (including RFPs, executive summaries, presentations, placements etc.) Collaborate with all levels of the organization to acquire necessary documentation used in completing RFP's, creating materials and presentations used at potential / current client meetings. Significant expertise needed to complete complex assignments as assignments are broad in nature and require ingenuity and originality.
- Communicate effectively, verbally and written, with all levels of the organization (and/or Consultants, Blue Plans) to resolve problems, prioritize, multi-task and build and maintain strong relationships internally and externally.
- Create and tailor product information and positioning to customize various sales strategies (via written and visual communication materials) with targeted, strategic solutions according to project timeliness. Provide centralized quality review of messaging and visual information library to ensure accuracy, consistency, appropriate position and competitive differentiation.
- Create, develop, write, and manage information / graphical resources and automation tools to be used for sales staff to respond to customer needs in a customized solution-sales driven market. Interpret and understand the needs of the customer in order to create a compelling, well-articulated value proposition that aligns the Organization’s products / services with the customers’ healthcare strategy.
- Apply knowledge of graphic standards, brand requirements to materials, as appropriate, adhering to company policies and procedures.
- Advanced knowledge of all lines of business, products and services in order to develop clear and concise messaging. Solid knowledge of the Organization's distribution channels.
- Identify and make decisions that refine and improves known practices or develops new approaches.
- Other duties as assigned or requested.
EDUCATION
Required
- Bachelor's Degree in Writing, Marketing, Journalism or related field
Substitutions
- 6 years of relevant sales messaging and/or Request for Proposal management experience in lieu of Bachelor's degree
Preferred
- None
EXPERIENCE
Required
- 5 years of experience in business writing, proposal development, presentation development, communications, marketing, sales support/solution selling, or persuasive writing
- 5 years of Project Management experience
Preferred
- 2 years of experience in healthcare industry
LICENSES OR CERTIFICATIONS
Required
- None
Preferred
- None
SKILLS
- Excellent interpersonal skills; ability to be consultative and demonstrate a new perspective
- Excellent writing, proofreading, editing skills; ability to gather information from multiple sources into coherent content
- Good presentation skills; Ability to anticipate and analyze business needs
- Ability to identify and write for multiple audiences.
- Knowledge of healthcare landscape, including delivery and financing
- Highly organized and experienced to work on multiple projects simultaneously
- Ability to work in deadline-driven environment
Language Requirement (Other than English)
None
Travel Required
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based or remote
Teaches / trains others regularly
Does Not Apply
Travel regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (sales employees)
Does Not Apply
Physical work site required
Yes
Lifting: up to 10 pounds
Frequently
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Occasionally
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$57,700.00Pay Range Maximum:
$107,800.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at [email protected]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
.jpg)
