Senior Sales Manager

About Puttshack: 

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. 
 

Working at Puttshack: 

At Puttshack, we take fun to the next level. We’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it.  If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. We are creative thinkers and even better do-ers; so if you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you! 

Our Purpose is to bring everyone in to play. Puttshack has the power to bring together people of all generations– the experience is inclusive, accessible, and an all-around great time. We are always looking for ways to bring a sense of belonging to our associates and guests alike.  

Our Vision is to be the universal answer to the question, “Where should we get together?” With more than 20 locations (and counting!), we have ambitious growth goals for our organization and are looking to bring the fun to even more cities soon. 

Our Mission is to create lasting memories for people of all generations through a shared, world-class entertainment experience. With our tech-infused minigolf, upscale food and beverage, and overall dynamic atmosphere, there’s something for everyone to love when they enter our venues. 

Position Summary:

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Senior Sales Manager reports to the Director of Operations and responsible for driving event sales at the venue. These functions include but are not limited to managing third party property management platforms, Key Performance Indicators (KPI's) and exceeding established event revenue goals. They must display the ability to uphold Puttshack standards and procedures, maximize financial performance, and build relationships within the venue based operational teams and in the local community to help grow the Puttshack brand. 

The combination of our fun atmosphere, entertainment, and delicious food makes us the only tech-forward mini golf game powered by patented Trackaball technology. An innovative, globally-inspired dining experience takes our guests on a culinary journey of flavor equally matched by a complete bar to create a mixologist-obsessed beverage line-up made from the finest ingredients. Come join our team! 

What you'll do: 

• Bring your 'A' Game each and everyday
• Lead by example by demonstrating Puttshack Core Values
• Leverage sales metrics and trends to drive performance and to maximize profit
• Maintain venue level property management systems
• Partner with the Kitchen team for daily review of event orders
• Review local sponsorship/donation requests for brand alignment
• Assist with event revenue forecasting and planning
• Participate in Venue Leadership team meetings
• Create strategies to generate new business using local market data
• Establish relationships with Community Stake Holders
• Utilize Key Performance Indicators (KPI's) to drive performance and standards 

 Who you are: 

• Relentless-but intentional-spirit of innovation
• Excellent communication, time management, presentation, and organization skills
• Ability to go above and beyond, demonstrating meaningful care in everything you do 
• A high level of emotional intelligence and overall self-awareness 

Required Skills and Experience:

• Prior experience as a Director of Sales or Sales Manager in a high volume ($2M+ annual event revenue) restaurant, hotel, or entertainment environment
• Proven track record in outbound cold selling, including prospecting, cold calling, and email outreach to generate qualified pipeline. Comfortable operating in a high-volume, metrics-driven environment with clear activity and conversion KPIs.
• Overall knowledge of the local area businesses and existing client base
• High school diploma or equivalent
• Flexibility to work varied shifts, including evenings, weekends, and holidays 
• Ability to stand and walk for long periods of time including maneuvering up and down stairs 

Preferred Skills and Experience:

• Preferred 3+ Years of B2B and/or B2C sales experience

Benefits:

We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:

• Health/dental/vision coverage options
• 401(k) matching
• Company paid Life and AD&D Insurance
• Voluntary short term and long term Disability Insurance
• Generous PTO, including paid parental leave
• Associate discounts (FREE mini golf!)
• Pet Insurance
• Flex Spending Accounts

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.