Senior Sales Manager

Posted 6 Days Ago
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Hatfield, Welwyn Hatfield, Hertfordshire, England, GBR
In-Office
Senior level
Information Technology
The Role
Lead hunter-style enterprise sales across EMEA for Ocado Mobile Robotics Systems. Manage a quota, build and maintain a 3x-quota pipeline, qualify opportunities, coordinate cross-functional solution development, negotiate contracts (NDAs, MSAs, SOWs), and close complex hardware+software+services deals. Requires regular travel to prospect and customer sites and cultivating C-suite relationships.
Summary Generated by Built In

About Us

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role

Ocado Mobile Robotics Systems (OMRS) applies our AMR technology to retail, apparel, general merchandise, and third-party logistics. Our Ocado IQ software platform, together with our Chuck and Porter AMRs supercharges the world's leading fulfillment operations by helping them pick, pack, and ship orders faster and more accurately.

As Senior Sales Manager, you will carry a meaningful quota and drive Ocado’s OMRS growth across the UK and European retail, e-commerce, and third-party logistics markets. This is a hunter's role where you will develop and close enterprise scale deals with an average sales typically between £1M and  £5M and a sales cycle of 6 to 18 months.
You are an ideal candidate if you 

  • thrive in a complex sales environment
  • you are passionate about technology
  • you want to be part of a high-performance culture and rewarded for that performance
  • have a proven track record of introducing and selling technology to sophisticated buyers

Reporting to the VP of Sales, will collaborate with the solutions team to develop the solution and own the sales strategy. Your typical buying center will include operations leadership, engineering leadership and C-Suite executives. 

Covering EMEA and requiring approximately 40–60% travel to visit prospect and customer sites throughout the UK, Ireland, and Europe.

About you

Every day will bring exciting challenges while you:

  • Identify and connect with key executives, influencers, and decision-makers across e-commerce, retail, and 3PL organisations
  • Hold discovery calls with new leads and qualify opportunities against our ideal customer profile
  • Own the progress of sales opportunities, coordinating closely with our solutions, deployment, and customer success teams
  • Build and manage a pipeline of 3x your annual sales quota, in partnership with marketing and customer support
  • Lead the sales strategy based on Miller Heimann’s Conceptual Selling with Perspective
  • Explain the OpEx and CapEx value proposition of Ocado IQ and our AMRs to CEO, CFO, COO, EVP, and SVP-level stakeholders
  • Negotiate NDAs, MSAs, and SOWs
  • Manage your sales activity through our CRM, not because you're required to, but because it's an essential part of how you run your business and communicate with the organisation
  • Grow existing accounts, deepening relationships throughout the customer lifecycle

What you bring:

  • 5+ years of recent, significant experience closing enterprise deals >$1.5M involving hardware, software, and professional services, sold to CEO, CFO, COO, EVP, and SVP-level executives at e-commerce, retail, or third-party logistics companies
  • A demonstrated record of meeting or exceeding quota across long, complex sales cycles (6–18 months)
  • The ability to ask customers the right questions, listen to what they actually need, and build a high-quality proposal around those insights.
  • Experience qualifying and growing enterprise accounts, you know how to identify the right prospects and grow the base.
  • Comfort leading a cross-functional internal team through a structured, multi-stage bid process.
  • A CRM-first mindset, you keep your pipeline current because it's how you think and operate, not because you're chased for updates
  • A hands-on, whatever-it-takes attitude, you're building a market, not managing one that already exists

Bonus qualifications:

  • Experience selling automation, robotics, or warehouse/fulfilment technology
  • Proficiency with Salesforce, HubSpot, or another major CRM
  • Have been trained in Miller Heimann’s Conceptual Selling with Perspective
  • Proximity to a major international airport
  • German language proficiency

What we offer

UK Benefits:

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:

  • Competitive Compensation with an uncapped commission plan
  • Time to recharge:
    25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
  • Health & wellbeing:
    Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
  • Family-first policies:
    22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave
  • Financial support:
    Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
  • Commuter perks:
    Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
  • Exclusive discounts:
    15% off at Ocado.com with free delivery (starting in your first month).

Skills Required

  • 5+ years recent experience closing enterprise deals >$1.5M involving hardware, software, and professional services
  • Proven track record of meeting or exceeding quota across long (6-18 month) complex sales cycles
  • Experience selling to CEO, CFO, COO, EVP, SVP-level stakeholders in e-commerce, retail, or 3PL organisations
  • Ability to conduct discovery, ask insightful questions, and build high-quality proposals based on customer needs
  • Experience qualifying and growing enterprise accounts and managing a pipeline (target 3x annual quota)
  • Comfort leading cross-functional internal teams through structured multi-stage bid and solution processes
  • CRM-first mindset: manage and update sales activity through CRM consistently
  • Experience negotiating NDAs, MSAs, and SOWs
  • Willingness and ability to travel approximately 40-60% across the UK, Ireland, and Europe
  • Experience selling automation, robotics, or warehouse/fulfilment technology
  • Proficiency with Salesforce, HubSpot, or another major CRM
  • Training in Miller Heiman's Conceptual Selling with Perspective
  • German language proficiency
  • Proximity to a major international airport

Ocado Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ocado Group and has not been reviewed or approved by Ocado Group.

  • Equity Value & Accessibility Equity programs include free share awards after six months of service, with additional access to broad-based plans such as SIP, Sharesave, and ESPP in applicable regions.
  • Flexible Benefits Work arrangements often allow hybrid schedules and a limited work‑from‑anywhere allowance, alongside flexible leave options and discount schemes depending on role and location.
  • Parental & Family Support Policies cover birth, adoption, fostering and surrogacy, with returner coaching and additional flexible arrangements after leave where applicable.

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The Company
HQ: Hatfield
6,700 Employees

What We Do

When our journey started, we were all about changing the way people shop for groceries. Nearly 20 years later, we’re a FTSE 100, client-focused business that provides services, technology, and automation to grocery e-commerce businesses around the world.

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