Senior Sales Engineer - Milan
About Mimecast
The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.
Overview
We are looking for an enthusiastic and professional Senior Sales Engineer who combines in-depth technical expertise with strong commercial acumen and sales skills. You will provide pre-sales technical support to Mimecast sales teams, reseller partners, and customers, helping position our services effectively and overcome technical objections. Most of your work will focus on pre-sales activity, with opportunities to support key customer engagements, train sales teams, collaborate with Product Management, and participate in marketing events as the business continues to evolve.
What You'll Do
- Provide technical pre-sales support across customer and reseller partner opportunities.
- Engage technical stakeholders to position Mimecast services clearly, build understanding, and address technical objections.
- Deliver product demonstrations and presentations, including to senior customer contacts.
- Prepare formal RFP responses and strategic, high-level implementation plans.
- Partner closely with sales colleagues throughout the opportunity lifecycle.
- Work with the Service Delivery team to support complex solutions and oversee the implementation and success of pre-sales proofs of concept.
- Contribute to key customer engagements and help train sales teams on Mimecast products.
- Collaborate with Product Management and technology partners, and participate in marketing events as needed.
What You'll Bring
- Extensive experience selling endpoint software, with the technical depth, autonomy, and commercial judgment to support complex enterprise opportunities.
- Experience working with demanding business customers and large strategic enterprise accounts or equivalent environments.
- Strong familiarity with networking and security technologies and services.
- Understanding of spam, viruses, email security, and internet-based threats.
- A proven record of taking ownership of customer issues and resolving them under pressure.
- Experience leading projects through to completion and coordinating input and resources across multiple teams and disciplines.
- The ability to explain technical solutions clearly to business-focused customers.
- A proactive, self-sufficient approach, with flexibility and a willingness to learn new skills and disciplines.
- Understanding of email system migration processes and tools used in Exchange migrations and upgrades.
- Understanding of email archiving solutions, their business drivers, and email management, security, and archiving solutions such as Forcepoint, Proofpoint, Barracuda, and Symantec Enterprise Vault.
- Experience supporting customers in a pre-sales environment and consultatively selling complex services.
- Hands-on experience with anti-spam, anti-virus, archiving vendors, and related services.
- Experience with SaaS solutions, indirect sales environments, and high-growth, dynamic companies.
- Project management experience and experience working with technology partners are helpful.
- Ideally based in Milan
The OTE for this position is €104,000 - €156,000. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
#LI-HO1
Belonging at Mimecast
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Skills Required
- Experience in a technical and/or sales engineering role, ideally with enterprise accounts
- Exceptional communication, presentation, and interpersonal skills
- Hands-on technical knowledge across relevant cybersecurity domains
- Understanding of spam, viruses, and email security
- Experience with SaaS based solutions
- Experience of operating in an indirect sales environment
Mimecast Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mimecast and has not been reviewed or approved by Mimecast.
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Fair & Transparent Compensation — Pay is characterized as solid and competitive relative to similar companies, with a wide range of role-based salary outcomes. Compensation satisfaction is reinforced by frequent references to pay feeling fair for the work in multiple contexts.
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Healthcare Strength — Health insurance is repeatedly described as a strong part of the package, often paired with other core benefits. The overall benefits bundle is framed as comprehensive and supportive of employee and family health needs.
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Wellbeing & Lifestyle Benefits — Workplace perks such as flexible hours, hybrid/remote options, free meals, and on-site fitness amenities are consistently presented as meaningful additions to total rewards. These perks appear to materially improve day-to-day employee experience beyond base pay.
Mimecast Insights
What We Do
Relentless protection. Resilient world. Mimecast (NASDAQ: MIME) was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first, and never giving up on tackling their biggest security challenges together. We are the company that built an intentional and scalable design ideology that solves the number one cyberattack vector – email. We continuously invest to thoughtfully integrate brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast is here to help protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. Learn more about us at www.mimecast.com.
