The Role
Support the French sales team with technical pre-sales activities: qualify technical requirements, demo and run proofs-of-concept, deliver trainings, manage evaluations, build technical relationships with customers and partners, provide feedback to product teams, and represent Sophos at events.
Summary Generated by Built In
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
As a Sales Engineer you will work alongside the French Sales force by supporting the sales cycle from a technical perspective.
You will be responsible for identifying the technical requirements within an opportunity, matching them to Sophos solutions (secure the technical recommendation from the Technical Buyer), and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Sophos partners, new and existing customers in addition to providing technical training. You will be able to take and explain complicated technical solutions and pitch them at the required level of your audience with your end goal being to convince them to buy, resell or recommend Sophos solutions.
What You Will Do:
- Serve as trusted advisors and technical lead on Sophos products and services opportunities.
- Evangelize Sophos by conducting trainings and speaking at Sophos events or industry groups.
- Work with all sales and account teams to provide support via remote engagements, product demonstrations, and answers to technical questions about our service offerings and threat intelligence
- Proactively manage and deliver technical information to customers and partners while building and maintaining key technical relationships.
- Work closely with product management and Sophos Labs to provide customer and partner feedback on features and product direction.
- Review sales opportunities passed from any of the sales teams, understanding the size, value, and technical complexity.
- Plan and prepare presentations to deliver the technical element of the sales, in conjunction with the salesperson owning the opportunity. Understand the composition of the audience and adapt the standard template presentation to meet their needs.
- Conduct technical demonstrations when required by the customer, using the standard demonstration software and tools.
- Own and maintain the demonstration software and tools, ensuring demos are up-to-date and demos available for new products as they are released.
- Provide presale technical expertise to Sales teams, focuses on our most valuable partners and accounts.
- Assume technical ownership of opportunities for assigned prospective and existing accounts.
- Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions.
- Develop strong relationships with key buyers and influencers in customers and leverage these during the sales process.
- Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.
- Provides field-based support for events and face-to-face time with prospects and customers.
- Provide feedback to product teams and directly influence global product roadmaps and feature enhancements.
- Maintain up-to-date knowledge of industry, technical and competitive landscape.
- Own and project management for technical evaluations by working with prospects through proof of concept testing and implementation with the goal of a strong recommendation to purchase Sophos products.
- Developing and delivering custom training for prospects/customers and partners on an as-needed basis to supplement other training staff
- Work closely with sales, marketing teams & support teams
What You Will Bring:
- Minimum of 8 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
- Technical knowledge of networking, endpoint security concepts
- Strong presentation, verbal communication, and interpersonal skills for marketing, technical and awareness events, webinars, etc.
- Technical writing skills are required to produce reference documents.
- Excellent project management skills
- Knowledge of security software industry, including competitors, market needs and trends
- Strong Troubleshooting skills
- Strong collaborative mindset and ability to work effectively as part of a team
- Proactive approach to learning and adopting new technologies
- Travel required within whole France territory
- Paris based
- Familiarity with Sophos solutions or similar competitive products is a plus
- Certifications in networking, security or cloud space is a plus
- Experience managing IT infrastructure
- Experience with pre-sales technical support
- Business English – fluent spoken and written (mandatory)
- Business French – fluent spoken and written (mandatory)
Skills & Experience:
Essential:
Desirable:
Language Requirements:
#LI-NM1
#B2
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Skills Required
- Minimum of 8 years of experience providing software technical support to channel partners and end users
- Technical knowledge of networking and endpoint security concepts
- Strong presentation, verbal communication, and interpersonal skills
- Technical writing skills to produce reference documents
- Excellent project management skills
- Knowledge of security software industry, including competitors, market needs and trends
- Strong troubleshooting skills
- Strong collaborative mindset and ability to work effectively as part of a team
- Proactive approach to learning and adopting new technologies
- Travel required within whole France territory
- Based in Paris
- Business English - fluent spoken and written
- Business French - fluent spoken and written
- Familiarity with Sophos solutions or similar competitive products
- Certifications in networking, security or cloud space
- Experience managing IT infrastructure
- Experience with pre-sales technical support
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
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The Company
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
