Senior Sales Engineer - Public Sector

Posted Yesterday
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Tokyo, JPN
Hybrid
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Leads technical sales strategy and evaluations for Japan’s public-sector customers, guiding discovery, demonstrations, workshops, RFP responses, architecture reviews, and proof-of-value projects. Partners with account executives, government stakeholders, systems integrators, resellers, and cloud providers across hybrid, on-premises, and public-cloud environments. Builds technical champions, resolves blockers, supports product feedback, mentors peers, and ensures accurate opportunity documentation. Requires extensive enterprise sales engineering experience, public-sector expertise, cloud and observability knowledge, communication skills, and willingness to travel.
Summary Generated by Built In

As a Senior Sales Engineer supporting Japan’s Public Sector, you'll be a trusted technical advisor to central government ministries and national agencies, state and local governments, educational institutions, and other public organizations. You'll help customers connect mission priorities, modernization programs, and operational risks to technical solutions. You'll lead complex evaluations in regulated environments and shape the technical strategy for opportunities across hybrid, on-premises, and public cloud environments.

You'll own the technical evaluation experience from discovery through decision. You'll influence customer stakeholders and coordinate with systems integrators, resellers, technology partners, managed service providers, and cloud providers. You'll help customers work through existing technology environments, procurement processes, and deployment requirements while setting accurate expectations about capabilities, prerequisites, and solution design.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
  • Lead discovery throughout the sales cycle to uncover technical challenges, mission and business goals, decision criteria, and success measures, then shape solution strategy and measurable business outcomes within applicable security, compliance, acquisition, and deployment requirements
  • Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
  • Own the technical strategy and response quality for RFIs, RFPs, proposal responses, and architecture reviews. Coordinate internal teams and partners to keep claims, dependencies, and deployment assumptions accurate and appropriately scoped
  • Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, aligning agency and partner stakeholders, building a project plan with clear timelines and decision points, surfacing risks and dependencies, and holding all participants accountable to the process
  • Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle 
  • Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
  • Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems 
  • Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
  • Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Who You Are: 

  • 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Experience leading complex sales cycles and technical evaluations within the public sector, including national or local government, education, or other public organizations.
  • Skilled at influencing and adapting communication across technical, business, and executive audiences 
  • Advanced background in hybrid environments and public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability
  • Strong communication skills, with the ability to explain technical concepts to a range of audiences
  • A consultative, outcome-oriented approach to problem-solving and customer engagement
  • Demonstrated ability to manage multiple opportunities and priorities in a fast-paced environment
  • Experience mentoring peers or contributing to team enablement initiatives
  • Demonstrated capability of utilizing AI tooling and scaling it 
  • Growth mindset of embracing change and being curious 
  • Willingness to travel as needed to support customer engagements

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

 Benefits and Growth: 

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Experience leading complex sales cycles and technical evaluations within the public sector, including government, education, or other public organizations
  • Advanced experience with hybrid environments and public cloud platforms including AWS, Azure, or GCP
  • Experience with Kubernetes, APM/tracing, security, developer experience, and observability
  • Ability to influence and communicate with technical, business, executive, and diverse stakeholder audiences
  • Strong written and verbal communication skills
  • Consultative, outcome-oriented problem-solving and customer engagement approach
  • Ability to manage multiple opportunities and priorities in a fast-paced environment
  • Experience mentoring peers or contributing to team enablement initiatives
  • Demonstrated capability using and scaling AI tooling
  • Willingness to travel as needed to support customer engagements
  • Growth mindset and curiosity when embracing change

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare is described as comprehensive, with medical, dental, and vision coverage plus mental‑health programs offering 10 free annual appointments for employees and dependents. Wellness and fitness reimbursements in eligible locations further bolster this area.
  • Parental & Family Support — Parental leave is fully paid and gender‑neutral after a short tenure, complemented by family‑forming assistance such as fertility, adoption, fertility preservation, and surrogacy in eligible locations. These supports extend broader caregiving needs and are frequently highlighted as standouts.
  • Equity Value & Accessibility — Equity programs include RSUs for many roles and an Employee Stock Purchase Plan with a 15% discount. These options broaden ownership access and can meaningfully enhance total compensation.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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