As Sales Engineer with focus on Managed Service Providers, you are responsible for all technical aspects of supporting our sales team by determining technical requirements, matching them to Sophos solutions, making product trials and evaluations successful and generating business. You will present in front of, as well as train larger audiences. You will also be involved in technical enablement of partners by determining technical requirements, with a focus on MSPs offering a service in Central Europe and the Nordics.
What You Will Do:
Support sales to increase the company revenue using technical sales skills to convince prospects to purchase Sophos solutions by explaining complex topics to prospects
Assist technical staff from partner and customers in design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines
Conduct demos, product- and company presentations - also to larger audiences - to help increasing the company revenue; support partners, sales or other audience
Query prospects to qualify sales opportunities and conduct analysis with technical staff to determine requirements and specifications of solutions
Support other departments by collecting and aggregating partner feedback and feeding e.g. into Product Management
Address partner questions and requirements and assist and manage frequent technical evaluations by working with these partners
Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
Lead regional distributor enablement initiatives, ensuring distributors are equipped to recruit, onboard, and support MSP partners effectively.
Collaborate closely with the with the Global MSP team to share collateral, best practices and market feedback across regions.
Provide technical and solution guidance to the EMEA MSP Sales team, supporting MSP partner development, enablement, and growth.
What You Will Bring:
Strong technical expertise in Enterprise architecture components (network design, virtualization, directory services, firewalls, APIs,etc).
Strong technical expertise in Firewall and network products
Technical expertise in Endpoint products and MDR/SOC Services
Knowledge of MSP business models including technical expertise with RMM/PSA platforms and multi-tenant Management
Understanding the principles of public Cloud infrastructure Technologies
Experience in working and supporting MSP channel Partners
Strong presentation skills – ability to prepare and deliver an effective technical presentation to a technical or non-technical management audience unassisted
Ability to link product features to business Benefits and requirements · Ability to analyze competitor products and create easily to understand benefits for sales
Ability to perform needs assessment, understanding technical needs/fit, pain points and competitive threats understanding technical needs/fit, pain points andcompetitive threats
Very good German communication skills, both written and verbal – Level C1
Very good English communication skills, both written and verbal - Level C1
Strong troubleshooting skills – escalating the issue with appropriate details if required. Offer prescriptive suggestions for future prevention.
Ability to be hands-on, working directly with partners and customers, handling technical requirements and configuration issues
Ability to plant and defuse competitive landmines effectively
A full driving license is required.
Willingness to travel within Central Europe and the Nordics, occasionally international for conferences and training
Skills Required
- Strong technical expertise in enterprise architecture components (network design, virtualization, directory services, firewalls, APIs)
- Strong technical expertise in firewall and network products
- Technical expertise in endpoint products and MDR/SOC services
- Knowledge of MSP business models including RMM/PSA platforms and multi-tenant management
- Understanding of public cloud infrastructure technologies
- Experience working with and supporting MSP channel partners
- Strong presentation skills to technical and non-technical audiences
- Ability to translate product features to business benefits and perform needs assessments
- Ability to analyze competitor products and articulate competitive advantages
- Very good German communication skills (C1), written and verbal
- Very good English communication skills (C1), written and verbal
- Strong troubleshooting skills and ability to escalate with appropriate details
- Hands-on ability to work directly with partners/customers on technical requirements and configuration
- Full driving license
- Willingness to travel within Central Europe and the Nordics, occasionally internationally
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
Sophos Insights
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
