The Role
Lead pre-sales activities for Sophos cybersecurity solutions across Central America and the Caribbean. Support partners, resellers, customers, and key accounts with technical expertise, product demonstrations, threat guidance, and solution positioning. Explain complex cybersecurity concepts to technical and executive audiences, promote MDR and incident response offerings, and advise on network, cloud, endpoint, and compliance protection. The role requires up to 25% regional travel and is remote within the U.S.
Summary Generated by Built In
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
What You Will Do
- Lead pre-sales activities for comprehensive portfolio of cybersecurity solutions and services in support of the Central American and Caribbean (CCA) region.
- Collaborate with CCA partners and resellers to enhance their sales efforts by providing technical expertise and engineering support for Sophos solutions.
- Serve as product expert for customers with Sophos XGS Next Generation Firewalls, Encryption, Endpoint Protection, Risk and Compliance, Mobile Security, and broader Cybersecurity measures.
- Deliver in-depth corporate information to customers and key accounts, focusing on the latest security trends, emerging attack vectors, and advanced research on vulnerabilities.
- Share strategies to effectively mitigate cybersecurity threats, informed by cutting-edge research and real-world attack methodologies.
- Provide technical guidance to partners and resellers to enhance their understanding and capabilities with Sophos solutions.
- Articulate complex security concepts and solutions from technical teams to C -Level.
- Stay abreast of the latest developments in cybersecurity, including threat landscapes, defensive strategies, and compliance requirements.
- Ensure that customers are well-informed about the potential threats and the best practices to protect their digital assets.
- Reports to HQ at 3090 Nowitzki Way, Suite 300, Dallas, TX 75219. Telecommuting permissible from home office anywhere in the U.S.
- Up to 25% travel to visit current and prospective customers in Central America and Caribbean (the assigned sales territory).
What You Will Bring
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering or related technical field (or foreign degree equivalent) and at least 5 years of experience working with decision makers to achieve sales quotas in IT or cybersecurity industry.
- Demonstrated ability with Managed Detection and Response (MDR) services as well as Incident Response offerings; Demonstrated ability with technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices
- Demonstrated ability with delivering high quality, engaging product demos to current and prospective customers
- Demonstrated ability with delivering outstanding customer experience and clearly articulating competitive advantages to both technical and business-level audiences
- Demonstrated ability selling through and with channel partners, and ability to thrive in a team selling environment.
In the United States, the base salary for this role ranges from $172,000 to $286,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
Resumes to: J. Boyer [email protected]
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field, or foreign degree equivalent
- At least 5 years of experience working with decision-makers to achieve sales quotas in the IT or cybersecurity industry
- Experience with Managed Detection and Response services and Incident Response offerings
- Technical cybersecurity knowledge covering networks, cloud workloads, Windows, Linux, and Mac OS devices
- Ability to deliver high-quality, engaging product demonstrations
- Ability to articulate competitive advantages to technical and business-level audiences
- Ability to deliver an outstanding customer experience
- Experience selling through and with channel partners
- Ability to thrive in a team-selling environment
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
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The Company
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
