Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the LifeJoin Medtronic ANZ's Commercial IT Sales Enablement team based in Macquarie Park, Sydney. This role partners closely with Sales, Marketing, Commercial Excellence, and cross-functional stakeholders across the ANZ region to optimise commercial technology platforms, enhance sales processes, and drive adoption of digital capabilities.As a trusted advisor, you will help shape and deliver technology-enabled solutions across platforms including Salesforce, Agentforce, Jira, Tableau, and Power BI to improve commercial effectiveness, user experience, and business performance. This is a Flex role based in Macquarie Park, NSW.
As a Salesforce Enablement Specialist, you will serve as a key partner between commercial teams and technology functions, helping to maximise the value of Medtronic's sales technology ecosystem. You will identify opportunities to improve processes, drive digital transformation initiatives, optimise Salesforce capabilities, and support the successful adoption of technology solutions that enable sales teams to work more effectively and efficiently.
Primary Responsibilities
Partner with Sales, Commercial Excellence, and business stakeholders to identify opportunities to improve customer-facing processes through technology-enabled solutions.
Act as a subject matter expert for Salesforce Sales Cloud, Service Cloud, Agentforce, and related commercial technology platforms, providing strategic guidance and functional expertise.
Lead requirements gathering, solution design, and business process optimisation initiatives that enhance sales effectiveness and user experience.
Drive the adoption and continuous improvement of commercial technology solutions through stakeholder engagement, change management, training, and user enablement activities.
Facilitate Agile ceremonies including sprint planning, reviews, retrospectives, and stakeholder workshops to support successful project delivery.
Collaborate with technology, development, and vendor teams to deliver scalable solutions, integrations, and system enhancements aligned to business priorities.
Monitor platform utilisation, user adoption, and business outcomes to identify opportunities for continuous improvement and increased value realisation.
Stay informed of emerging Salesforce capabilities, digital technologies, and industry best practices to recommend innovative solutions that support commercial growth.
Required Qualifications
Bachelor's Degree with a minimum of 4 years of relevant experience, or an Advanced Degree with a minimum of 2 years of relevant experience in commercial technology, CRM, business systems, sales operations, or a related field.
Experience supporting and optimising CRM (eg. Salesforce) platforms, including Sales Cloud and Service Cloud, within a commercial or customer-facing environment.
Experience partnering with business stakeholders to define requirements, improve processes, and deliver technology solutions that support commercial objectives.
Experience working within Agile delivery environments and using tools such as Jira.
Demonstrated stakeholder management, communication, and project coordination skills across cross-functional teams.
Preferred Qualifications
Salesforce Administrator, Salesforce Consultant, or related Salesforce certification.
Experience with Agentforce, Field Service Lightning, Salesforce integrations, or broader customer engagement technologies.
Experience within medical devices, healthcare, life sciences, pharmaceuticals, or a highly regulated industry.
Experience leading digital transformation, CRM optimisation, or commercial technology projects.
Knowledge of reporting and analytics tools such as Tableau or Power BI to support adoption and business decision-making.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Skills Required
- Bachelor's degree with minimum 4 years relevant experience, or advanced degree with minimum 2 years relevant experience
- Experience in a similar role working with Salesforce and knowledge of Salesforce-related capabilities including Agent Force
- Advanced experience with dashboard and reporting solutions using Tableau and Power BI
- Experience working in an Agile environment and familiarity with Agile tools (e.g., JIRA)
- Intermediate to advanced proficiency in Microsoft Excel (data analysis) and PowerPoint
- Professional accreditation as Salesforce.com Administrator or Salesforce Functional Consultant
- Field Service Lightning experience
- Solutions-oriented with strong critical thinking skills
- Strong project management and stakeholder management skills
- Excellent presentation, communication and interpersonal skills
Medtronic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Medtronic and has not been reviewed or approved by Medtronic.
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Healthcare Strength — Health coverage is considered comprehensive, with high-quality medical, dental, and vision options through major providers and added mental-health resources. These programs are frequently highlighted as a core strength of the package.
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Parental & Family Support — Parental and family benefits stand out, including up to 24 weeks paid leave for U.S. birthing parents, 12 weeks for other parents, and a global Family Care Leave at 100% pay. Family-building support (fertility, adoption/surrogacy reimbursements) and backup care further reinforce this strength.
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Retirement Support — A 401(k) with company match is described as competitive and reliable for long-term savings. Additional financial programs, such as tuition assistance and charitable-gift matching, complement retirement planning.
Medtronic Insights
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions. Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year. To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
