Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.
Position Overview
As a Senior Sales Development Representative (Sr. SDR), you will be focusing on generating qualified leads and scheduling high-value meetings for our Account Executives. In addition to core prospecting responsibilities, this role brings a more experienced approach to engaging senior decision-makers, improving outreach effectiveness, and driving higher-quality pipeline generation.
You will engage with key decision-makers in law firms and legal organizations by phone and email, setting appointments that build a strong pipeline for the sales team. Your success will be measured by your ability to set up high-quality appointments and how those qualified leads translate to new revenue opportunities.
Work Arrangement: Remote
This role requires the individual to be based in Eastern Standard Time (EST) or Central Standard Time (CST)
Responsibilities
- Ability to work through substantial lists of inbound leads, target prospect sand strategic accounts.
- Adhering to and refining talk tracks, delivering a meaningful value statement, and executing against targeted campaigns.
- Engage with prospects through cold calls using a web dialer, and emails using a high velocity sales tool.
- Secure high-quality meetings between potential clients and Sales, ensuring a smooth transition with accurate scheduling time, date, and strong attendance rates. No show attendance will be measured.
- Follow up on leads and scheduled appointments that were not accepted and re-nurturing them into qualified accepted opportunities.
- Maintain accurate records of leads, outreach activities, and engagement progress within our CRM system.
- Analyze outreach effectiveness and adjust messaging and approach to improve conversion rates.
- Partner with Account Executives & Marketing to align on target accounts and improve meeting quality.
- Leverage marketing, sales tools and emerging technologies, including AI-enabled tools, to improve efficiency and personalization.
- Act as a resource to other SDRs, sharing best practices and supporting team development
- Able to redirect customers to appropriate resources for specific support resolution (e.g. own positive customer experience).
- Continue self-learning on product platforms and value propositions.
- Perform other duties as assigned to support departmental and company objectives.
Qualifications
- Bachelor's Degree in Business, Marketing, Communications, or equivalent experience.
- 4-6 years of experience in outbound sales development, lead generation, or business development, preferably in B2B software.
- Strong proficiency in CRM platforms (e.g., Salesforce) and sales tools (e.g., LinkedIn Sales Navigator, Outreach).
- Proven track record of consistently meeting or exceeding KPIs, including meetings booked and pipeline contribution.
- Excellent verbal and written communication skills, with the ability to connect and communicate value statements to C-level executives and decision-makers.
- Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and sales tools (e.g., LinkedIn Sales Navigator, Outreach).
- Proven track record of meeting or exceeding KPIs, such as meetings booked and outreach volume.
- Ability to take initiative, manage multiple priorities, and thrive in a fast-paced environment.
- Strong organizational skills and ability to manage prospecting efforts efficiently.
- Ability to travel up <10% as business needs require
- Role requires the following physical capacity: Sedentary: primarily desk/computer work
- Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position
Benefits:
- Competitive Compensation Package ($61,000-68,000 base salary + variable component)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
Please note that we do not offer sponsorship for this position.
Additional Information
At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
What We Do
Elite is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently. Our solutions lie at the heart of a large proportion of the world’s largest, most successful and innovative law firms. In fact, three-quarters of the Am Law 200 and four-fifths of the Global 200 rely on at least one Elite solution to help drive their firms’ business operations into the future. As more firms make cloud solutions a core part of their technology strategies for the future, Elite is leading the way in supporting customers as they move their financial and operational systems into the cloud. To date, Elite has supported more than 400 firms around the world in their move to 3E in the cloud
