The Role
Manage strategic B2B IT client accounts in the Saudi market, lead complex sales and renewals, own quotations and delivery, mentor junior account managers, coordinate cross-functionally, and drive growth with vendors and partners.
Summary Generated by Built In
Job Summary:
To manage strategic client accounts, oversee complex sales opportunities, and ensure long-term relationship building with key customers. The Senior Account Manager also mentors junior account managers and contributes to high-level business development initiatives.
Taskes and Responsibilities :
1. Sales & Account Operations
1. Sales & Account Operations
- Follow up on all ongoing and high-value deals and ensure
strategic and timely closures.
- Lead complex sales opportunities and expand key and
strategic client accounts.
- Own the preparation and review of large-scale quotations,
renewals, and framework agreements.
- Oversee delivery, logistics, and execution for critical
client projects.
- Manage escalations related to shipments, delivery delays,
or vendor commitments.
- Negotiate pricing, commercial terms, and discounts
directly with vendors and distributors.
2. Client Relationship Management
- Act as the primary relationship owner for strategic and
high-revenue clients.
- Conduct executive-level meetings and regular account
review sessions.
- Develop long-term account plans focused on growth,
renewals, and retention.
- Build trusted-advisor relationships with decision-makers
(IT, Finance, Procurement).
- Lead and manage DEMO and PoC engagements for complex or
strategic opportunities
3. CRM
& Documentation
- Ensure accuracy, quality, and forecasting reliability of
CRM data for assigned accounts.
- Analyze sales KPIs, pipeline health, and revenue
projections.
- Prepare detailed reports and forecasts for management
review.
- Guide Account Managers on proper CRM usage and
documentation standards.
4. Internal Coordination & Follow-up
- Lead coordination with Presales, Operations, Finance, and
Management for strategic deals.
- Act as an escalation point for internal and
client-related issues.
- Mentor and support Account Managers in managing
opportunities and client communications.
- Collaborate closely with sales leadership on priorities
and targets.
5.
Business Development & Growth
- Identify new
markets, verticals, and strategic growth opportunities.
- Develop and
strengthen long-term partnerships with key vendors and technology partners.
- Contribute to
improving sales processes, tools, and customer engagement strategies.
- Play a key role in
high-level client events, executive briefings, and strategic promotions.
RequirementsQualification (Education/Work Experience):
- Bachelor’s degree in Business Administration,
Information Technology, or a related field.
- Minimum of 4–6 years in B2B IT sales or account
management in the Saudi market.
- Experience in managing sales cycles, client portfolios, and cross-functional
coordination..
- Strong knowledge of the company’s solution areas: Data
Centers, Microsoft Cloud, Cybersecurity, Networking.
- Solid understanding of the Saudi medium-sized business
market.
- Strong, communication, and negotiation skills.
- Fluency in Arabic and English.
- Proficient in CRM systems and Microsoft Office tools.
Skills Required
- Bachelor's degree in Business Administration, Information Technology, or related field
- Minimum of 4-6 years in B2B IT sales or account management in the Saudi market
- Experience managing sales cycles, client portfolios, and cross-functional coordination
- Strong knowledge of Data Centers, Microsoft Cloud, Cybersecurity, and Networking
- Solid understanding of the Saudi medium-sized business market
- Strong communication and negotiation skills
- Fluency in Arabic and English
- Proficiency in CRM systems and Microsoft Office tools
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The Company
What We Do
SamaWave is an IT solutions provider based in Jeddah, Saudi Arabia, offering consultancy and system implementation services. They specialize in network infrastructure, cloud systems, data center management, and unified communications, delivering professional advisory services and high-level business projects to empower companies' communication capabilities and enhance the overall user experience.
