Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
We are seeking an enthusiastic Senior Sales & Account Manager to manage the commercial and operational relationship for Sabre Travel Solutions based in Bahrain. The position requires a customer-centric thought process as well as advanced sales skills.
Responsibilities:
Under general supervision, responsible for interfacing customers prior to and/or after sale
Establish and manage an effective business relationship across the whole Travel Landscape including Corporate and Leisure Travel Agencies as well as within the Airline network and their customers/associates to explore innovative strategies to maximize sales and/or bookings
Pre-Sale: analysis of customer inquiries to determine appropriate product literature and pricing schedules; influencing production and shipping schedules; recommending price changes based on company/customer relationship; recognizing new business opportunities
Post-Sale: resolving production scheduling, shipping or invoicing problems; determining validity of warranty claims and scheduling repair resources; changing production and shipping schedules; and recognizing add-on business opportunities
Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity
Brand and Product positioning to internal and external customers
Recommend changes in policies and procedures in order to maximize revenue generation and manage account margin.
Monitors campaign performance and provides the client with recommendations for optimization.
Establishes positive relationships and results in order to solidify renewal opportunities.
Any other duty assigned by the Area/Country Manager
Requirements:
Bachelor's degree required
Minimum 3 years of related work experience
Good understanding of the travel distribution industry, airlines and/or IT
Experience with GDS advantage
Experience in managing business relationships and driving growth across a multi-cultural landscape
Experience creating presentations and conducting webinars
Experience with presenting company brand and products to a customer and measuring customer success
Experience in up-selling products to customers and reaching sales goals
Experience with negotiating contracts/pricing
Strong time management, multi-tasking, and organizational skills
Strong communication skills (written and verbal).
Strong interpersonal skills, internal and external, and ability to communicate at all levels.
Fluency in English
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry. Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry. We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few. Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology. We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
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