ESSENTIAL JOB FUNCTIONS
- Achieve territory growth plans in line with regional targets.
- Partner with Support teams (Applications, Validation, & Services) to finalize technical and operational details required for deal closure and implementation readiness.
- Provide advanced technical expertise during all stages of the sales process to reinforce product value, address objections, and support customer decision-making.
- Lead customer meetings, executive briefings, and technical presentations to influence final purchasing decisions and accelerate the adoption of GD technology.
- Strengthen relationships with existing and new customers to support expansion, renewals, and add-on sales across the customer’s network and global footprint.
- Engage key opinion leaders (KOLs) within the region to advocate for GD technology and support strategic positioning during late-stage sales efforts.
- Navigate complex stakeholder environments, across QC labs, manufacturing/operations, regulatory affairs, and executive leadership to build consensus and remove roadblocks for PO generation.
- Travel within the region to customer sites; weekly travel may be required based on business needs.
- Complete administrative responsibilities including weekly activity reports, accurate forecasting, daily Salesforce updates, 1:1 leadership calls, team pipeline reviews, and expense management.
COMPETENCIES
- Deal Closure & Negotiation – Leads final-stage deal strategy; expertly navigates pricing, terms, and procurement to secure high-value contracts.
- Strategic Sales Relationship Management – Manages executive-level relationships within strategic accounts; drives expansion and renewal through trust and long-term value.
- Late-Stage Sales Execution – Owns the final phases of the sales cycle; coordinates internal resources and client stakeholders to accelerate decision-making and close timelines.
- Technical & Solution Expertise – Serves as a consultative expert; translates product capabilities into tailored solutions that address client pain points and business goals.
- Executive Communication & Influence – Crafts compelling narratives for C-level audiences; influences cross-functional decision-makers with clarity and confidence.
- Customer Responsiveness & Retention – Anticipates objections and proactively addresses concerns; ensures a seamless transition from sale to implementation to support long-term satisfaction.
- Cross-Functional Collaboration – Partners with legal, finance, product, and implementation teams to finalize deal terms and ensure delivery readiness.
- Time & Pipeline Management – Prioritizes high-probability opportunities; manages multiple concurrent deals with precision and urgency.
- Sales Strategy & Forecasting – Develops closing strategies aligned with territory goals; consistently meets or exceeds quota through disciplined execution.
- ROI-Based & Value Selling – Builds and adapts ROI models for late-stage buyers; presents confidently to procurement and finance stakeholders.
- Market & Customer Insight – Applies deep understanding of buyer behavior and competitive dynamics to position offerings for final decision-making.
- Emotional Intelligence & Negotiation Tact – Demonstrates high EQ in high-stakes conversations; manages pressure, ambiguity, and competing interests with professionalism.
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
- Education – BS/BA in science or related field; MBA, MSc, or advanced degree strongly preferred.
- Knowledge/Experience – 7+ years of proven success in capital equipment or consultative sales in a technical/regulated environment. Knowledge of industrial microbiology lab (QC) environment while selling capital equipment and pull-through disposables is a plus.
- CRM Tools – Expert-level use of Salesforce or equivalent; builds reports, dashboards, and forecasts.
- Track Record – Consistent top-performer with a track record of exceeding quota in complex sales cycles.
WORKING CONDITIONS/PHYSICAL DEMANDS
- 50-70% travel is expected to include visits to customer sites, trade shows, and relevant company meetings & workshops.
Top Skills
What We Do
Rapid Micro Biosystems is an innovative life sciences technology company providing mission-critical automation solutions to facilitate the efficient manufacturing and fast, safe release of healthcare products such as biologics, vaccines, cell and gene therapies, and sterile injectables. We are the trusted partner in quality control microbiology automation, enabling our customers to improve and save lives.
This vision has been realized with the development of the Growth Direct® System.
Our Growth Direct® platform automates and modernizes the antiquated, manual quality control microbiology testing workflows used in the largest and most complex pharmaceutical manufacturing operations across the globe. The Growth Direct® platform brings the quality control lab to the manufacturing floor, unlocking the power of in-line/at-the-line QC automation to deliver faster results, greater accuracy, increased operational efficiency, better compliance with data integrity regulations, and quicker decision making that customers rely on to ensure safe and consistent supply of important healthcare products.
Our company values guide us in our vision:
Customer Driven – We are committed to providing our customers with the highest quality products and services
Respect – We welcome and embrace our differences to create a trusting environment
Grit – We are determined to turn challenges into successes.
One RMB – We operate as one team, committed to our shared purpose.
The company is headquartered and has U.S. manufacturing in Lowell, Massachusetts, and global locations in Switzerland, Germany, and the Netherlands







