What You’ll Do
- Review product briefs for new features or services and compose risk assessments in order to advise product teams on safety risks
- Act as a thought partner to product and engineering teams to develop win-win safety solutions
- Influence peer teams, without authority, in order to secure positive outcomes for our users’ safety and trust
- “Red team” (engage in adversarial testing of) new products to identify safety gaps and areas for improvement
- Present to peer teams or externally on an as-needed basis
- Serve as a cross-functional facilitator among product, legal, privacy, security, content moderation, data science, and more to align on safety system design
- Analyze safety features across Match Group’s brands in order to improve the approach across the portfolio
- Maintain a product launch calendar and documentation knowledge hub for products and features within your area of responsibility
- Monitor evolving safety trends and industry best practices
What We’re Looking For
- 5+ years of experience in Trust & Safety, product policy, or regulatory compliance, ideally with product-facing exposure
- Bilingual Korean/English. Any knowledge of Japanese, a plus
- Deep understanding of online harm types and interventions, especially user controls
- Technical fluency—you’re comfortable understanding technical concepts at a high level and translating those for non-technical teams
- High level of empathy for others’ roles - be able to put yourself in the shoes of a user, of a product manager trying to launch a product on time, and of a content moderator
- Positive attitude, willing to pitch in wherever necessary
- Excellent writing and reasoning skills; you produce clear, structured thinking in docs, even on complex topics
- Comfort with ambiguity and challenging trade-offs
- Familiarity with major global safety regulations affecting Trust & Safety
What We Do
In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork.
We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.
Why Work With Us
We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships).
We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.
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Hinge Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hinge believes in the power of in-person connection. We have adopted a hybrid model that allows our people to stay connected to each other in-person.
