OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world's largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.
Job Summary/Objective
Identifies new, innovative initiatives to help drive existing and new product offerings in the market for the collision repair portfolio, focusing on our RepairLogic product.
Key Responsibilities & Duties (essential to the job)
- Leads market research including customer surveys, competitive analysis, and debriefs to build out the product roadmap.
- Performs discovery with customers and stakeholders to understand needs of the marketplace to support prioritization activities as well as investment into new market segments. Uses data to develop high-quality insights into our customer's user experience and needs.
- Helps define the product strategy based on market input and Voice of the Customer (VoC) that aligns with overall strategic direction.
- Collaborates with marketing and customer-facing teams to help enable teams to sell, implement and support the product.
- Develops and manages select relationships with Original Equipment Manufacturers (OEMs), third parties, and other external industry professionals.
- Develops a product strategy and translate it into creative, high-quality, features, and initiatives.
- Creates and maintains collaborative relationships with stakeholders across the organization to develop a deep understanding of our business, and continually iterates on product strategy.
- Builds and grooms a prioritized product backlog effectively by leading negotiation and trade-off discussions with key partners.
- Leads Program Management and development teams toward the right priorities. Sets clear expectations on projects, product launches, and coordinated release plans.
- Partners with business and marketing teams to craft and evolve comprehensive product portfolio messaging and supporting assets for both internal and external stakeholders.
- Writes excellent user stories, with thoughtful acceptance criteria, that can be translated into engineering features. Partners with UX team in developing stories that will provide the optimal customer experience based on research and customer feedback/validation.
- Works closely with the engineering teams to design, schedule, and deliver in an agile environment.
Education
A bachelor's degree from an accredited college or university is required, with a focus in business, marketing technology, or related discipline. In the absence of a degree, equivalent work and industry experience directly related to the role's key responsibilities will be considered.
Experience, Skills and Key Competencies
- At least 4 years of experience as a Product Manager
- 5 or more years working in a SaaS (Software as a Service) environment or technology industry
- A proven background using data to support decisions, recommendations, and actions.
- High data competency with proficiency in Microsoft Excel.
- Strong road mapping and user research experience.
Must also be able to demonstrate the following skills and abilities:
- Strong business acumen skills with the ability to see a big picture view and communicate value and benefits of solutions to various levels of stakeholders including front-line users, peers, managers and executives.
- Creative and strategic mindset to help drive products forward from ideation to market adoption and customer engagement.
- Strong interpersonal skills with the ability to develop and nurture business relationships with key customers and establish collaborative working relationships within and across internal teams on moderate to complex projects.
- Excellent written and verbal communication skills with the ability to effectively tailor communications to a specific audience or call to action.
- Able to apply principles of critical thinking to collect data, draw valid conclusions, consider options, recommend solutions, and solve problems.
- Engaging presentation skills with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy-to-understand manner.
- Organized and detail-oriented and can manage multiple priorities.
Special Position Requirements
- Domestic and/or international travel for this position is required and anticipated to be approximately 10-20% of the time (example: 2 days each month or 6-10 days per quarter).
What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.
OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Other details
- Job Family Product
- Pay Type Salary
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What We Do
Playing our part right from the start
Back in 2000, OEMs were facing a huge hurdle selling parts into dealerships, mechanical shops, and collision shops. Every transaction was handled manually, either by phone or fax, which left the market desperate for a faster, more efficient way to do business.
That’s when four major auto players – GM, Ford, Chrysler, and Bell & Howell (now Snap-on Business Solutions) – formed OEC. In 2001, we launched CollisionLink, the first e-commerce tool for shops to buy OE parts from dealership suppliers. Shortly afterwards, we launched D2DLink, connecting dealers nationwide and quickly elevating the OEC dealership base from 500 to 10,000. Over the years, we continued to develop and acquire key solutions to better manage every aspect of maintenance and repair, including non-OE aftermarket parts and solutions for repairers.
Today, OEC is how everyone in the vehicle parts and repair lifecycle gets their job done more easily. Dealers and suppliers, repairers, manufacturers, insurers, and fleets all use our technology and data services to connect with each other and get vehicles back on the road safely. It’s why so many of the biggest names in the industry all rely on OEC. And it’s how, in just the past year alone, we’ve facilitated over $11B in North American e-commerce and over $30B in global trade.
OEC | Now for the easy part.™
