Senior Risk Operations Specialist | Underwriting (UK)

Posted 5 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Senior level
Fintech • Financial Services
Ramp helps thousands of businesses control spend, save time, automate busywork—and save an average of 3.5%.
The Role
Evaluate business applications for Ramp's corporate card and bill pay products (EU and US), analyze financial and bank data, recommend underwriting outcomes, request additional information, maintain SLA and quality, build SOPs and workflows, monitor trends, and apply AI/automation to improve speed and consistency.
Summary Generated by Built In
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Ramp is looking for a Risk Operations Specialist to join our Underwriting team in Europe. You’ll help evaluate businesses applying to Ramp, make credit and risk decisions, and improve the systems we use to assess customers across our products.

This is an early regional role. You’ll work with teammates across Risk Operations, Credit Strategy, Product, Engineering, Sales, and Customer Support while helping define what great underwriting coverage looks like supporting EU and US applicants. The work requires sound judgment, comfort with financial data, and the ability to make clear decisions when information is incomplete. You’ll thoughtfully apply AI and automation to help the team move faster, improve consistency, strengthen review quality, and scale operations

The best candidates bring underwriting or credit risk experience, strong written judgment, and a high ownership bar. You should be comfortable working independently, documenting your reasoning, and improving the process as you learn where the gaps are.

What You'll Do
  • Review new business applications and make underwriting recommendations across Ramp’s corporate card and bill pay products for EU and US applicants.

  • Analyze financial statements, bank data, bureau information, application details, and other risk signals to assess business health and repayment ability.

  • Recommend the right underwriting outcome, such as approval, decline, a lower limit, a request for more information, or another risk control.

  • Communicate with customers clearly and professionally when additional financial information or context is needed.

  • Maintain high-quality decisions while managing a queue with defined SLAs and quality expectations.

  • Build and improve underwriting documentation, workflows, and operating procedures as Ramp expands regional coverage.

  • Partner with Risk Strategy, Product, Engineering, Sales, and Customer Support to improve policies, tools, and customer experience.

  • Monitor underwriting outcomes and surface trends, gaps, or emerging risks that should inform policy or tooling changes.

  • Use AI and automation thoughtfully to improve speed, consistency, review quality, and operational leverage.

What You Need
  • 4+ years of experience in underwriting, credit risk management, commercial lending, credit operations, or a related risk role.

  • Experience in corporate cards, small business cards, payments, invoices, lending, fintech, banking, or related financial services.

  • Strong financial analysis skills, including comfort reviewing financial statements, bank data, transaction activity, and other business health indicators.

  • Clear written and verbal communication, especially when explaining sensitive underwriting decisions or requesting customer information.

  • Strong investigative judgment and the ability to make defensible decisions with incomplete or conflicting data.

  • Comfort operating independently in a fast-moving environment, especially as one of the first regional underwriting team members.

  • Strong attention to detail and discipline around documentation, quality, and SLA management.

  • Demonstrated AI fluency, including experience building and implementing AI-driven workflows.

  • Experience underwriting businesses in European markets or working with EU-based financial services customers.

  • Experience building or improving underwriting SOPs, risk playbooks, dashboards, or operational workflows.

Nice to Haves
  • Experience at a high-growth startup or scaling operations team.

  • SQL, Python, or analytics experience.

  • Experience working directly with Sales, Account Management, Customer Support, Product, Engineering, or Risk Strategy teams.

  • Experience supporting extended-hours, weekend, holiday, or regional coverage models.

Work Schedule Requirements

Ramp serves customers across time zones, and this role is intended to expand our underwriting coverage outside standard US business hours. Candidates should be comfortable with a schedule that supports European customer needs and may include occasional weekend or holiday coverage depending on the final operating model.

Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO

  • Unlimited AI token usage

  • Centralized home-office equipment ordering

  • Health and wellness stipend

  • Budget for intra-office travel

  • Weekly coffee stipend

United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

  • One Medical annual membership

  • 401(k), including employer match on contributions made while employed by Ramp

  • Fertility HRA (up to $10,000 per year)

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

  • Pet insurance

  • In-office perks: lunch, snacks, drinks, and more

  • Relocation support to NYC or SF (as needed)

Canada
  • Group medical, dental, and vision coverage through Sun Life

  • Life, AD&D, and disability coverage

  • Fertility drug coverage (up to $4,000 lifetime)

  • Group Retirement Plan with employer match (RRSP + DPSP)

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

  • Employee Assistance Program and virtual care through Lumino Health

United Kingdom
  • Private medical insurance through Freedom Elite

  • Virtual GP and at-home care via eMed x Livi

  • Workplace pension through Penfold, with salary sacrifice option

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

 
Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

 

Ramp Applicant Privacy Notice

Skills Required

  • 4+ years of experience in underwriting, credit risk management, commercial lending, credit operations, or a related risk role.
  • Experience in corporate cards, small business cards, payments, invoices, lending, fintech, or banking.
  • Strong financial analysis skills, including reviewing financial statements, bank data, transaction activity, and business health indicators.
  • Clear written and verbal communication, especially when explaining underwriting decisions or requesting customer information.
  • Strong investigative judgment and ability to make defensible decisions with incomplete or conflicting data.
  • Comfort operating independently in a fast-moving environment and as an early regional team member.
  • Strong attention to detail and discipline around documentation, quality, and SLA management.
  • Demonstrated AI fluency, including experience building and implementing AI-driven workflows.
  • Experience underwriting businesses in European markets or working with EU-based financial services customers.
  • Experience building or improving underwriting SOPs, risk playbooks, dashboards, or operational workflows.
  • Experience at a high-growth startup or scaling operations team.
  • SQL, Python, or analytics experience.
  • Experience working directly with Sales, Account Management, Customer Support, Product, Engineering, or Risk Strategy teams.
  • Experience supporting extended-hours, weekend, holiday, or regional coverage models.

Ramp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ramp and has not been reviewed or approved by Ramp.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is positioned as competitive or top-of-market in core technical roles, with strong base pay and total compensation ranges cited for engineers and product roles. Compensation is also framed as including meaningful equity alongside salary, making offers feel compelling versus many startup benchmarks.
  • Healthcare Strength Healthcare Strength: Healthcare coverage is described as comprehensive, often including medical, dental, and vision, with additional primary-care access via a One Medical membership. The package is portrayed as above-average on employer coverage for employees, increasing perceived value of the benefits bundle.
  • Retirement Support Retirement Support: A 401(k) with an employer match is consistently included as a core benefit. Immediate or meaningful matching is presented as a concrete financial benefit that goes beyond a basic plan offering.

Ramp Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
450 Employees
Year Founded: 2019

What We Do

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

Gallery

Gallery

Similar Jobs

PwC Logo PwC

Managed Services - Revenue Integrity/CDI/HIM - Director

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote or Hybrid
42 Locations
370000 Employees
155K-410K Annually

PwC Logo PwC

Managed Services Revenue Cycle - Pre Access - Senior Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote or Hybrid
38 Locations
370000 Employees
124K-280K Annually

PwC Logo PwC

Managed Services - Revenue Cycle Coding - Senior Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote or Hybrid
42 Locations
370000 Employees
124K-280K Annually

PwC Logo PwC

Managed Services - Revenue Cycle - PB Patient Financial Services (Billing/AR/Cash Posting) - Director

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote or Hybrid
39 Locations
370000 Employees
155K-410K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account