Senior Reverse Logistics Analyst

Reposted 2 Months Ago
Memphis, TN, USA
In-Office
Senior level
Automotive • eCommerce • Retail • Sales
The Role
Lead and manage inventory returns and recalls across stores and DCs. Generate and validate recall requests, manage recall calendars, produce KPI and ad hoc reporting, coordinate returns-to-vendor and chargebacks with merchandising and vendors, communicate risks and solutions to stakeholders, and drive process improvements to streamline reverse logistics operations.
Summary Generated by Built In

AutoZone's Supply Chain Reverse Logistics Senior Analyst will lead all inventory return/recall requests and activities to include, but not limited to, recall for redistribution, excess inventory recalls, dead inventory returns to vendor, store returns, and safety and legal issues, in order to ensure the requests accomplish the intended objectives.  Must communicate effectively across Supply Chain to notify of any risks and/or provide solutions where needed. 

Responsibilities

•    Provides standard reporting and ad hoc data analysis to support all things associated with Returns and Recalls and communicate key insights to leadership and business stakeholders

  • Effectively manages and updates all FOG/POG activities and calendar cross functionally
  • Generates store and DC inventory recalls and manage the flow of recalls through the network
  • Collaborates with DCs and BBP team to ensure that all returns and recalls processed are set-up and processed consistently, timely and properly across the network 
  • Generates weekly KPI reporting for recalls and returns operations
  • Reviews weekly DC inventory not returned to vendor and communicates to the DC to return product 
  • Reviews and keys inventory recall requests and validates accuracy based on the original request
  • Helps report, support, and manage all aspects of DC charge back inventory effectively between DC, SSC and Vendors. Ensures aged Vendor Boxes and chargeback $ goals are achieved consistently.
  • Updates weekly recall calendar and communicates to DCs
  • Updates on return to vendor recalls with the returns good authorization received from merchandising.  Validates the returns good authorization approved amount is not exceeded and recalls/returns to vendor are executed properly. Reports to merchandising any discrepancies
  • Partners with vendors and Merchandising to obtain returned goods authorization
  • Demonstrates effective communication – actively listening to the needs of others, internally and externally – to understand and provide accurate information or solutions, as well as organizational skills – prioritizing appropriately and responding to issues quickly and creatively with an open and positive focus
  • Partners with DCs, SSC, Stores and Vendors to streamline and improve efficiencies for DCs
  • Provides options when necessary
  • Other duties as assigned
Qualifications

REQUIRED:

  • Bachelors’ degree in relevant field of study (Logistics, Supply Chain Operations, Business Administration, etc.)
  • 5+ years of experience in supply chain, logistics analysis, inventory management, warehouse operations or equivalent professional experience
  • High level of organizational skills and attention to detail
  • Strong technical skills particularly in Microsoft Office Suite (Excel, PowerPoint, Outlook) and financial analysis

PREFERRED:

  • SQL proficiency
  • Supply Chain Operations experience
About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field
  • 5+ years experience in supply chain, logistics analysis, inventory management, or warehouse operations
  • High level of organizational skills and attention to detail
  • Strong technical skills in Microsoft Office Suite (Excel, PowerPoint, Outlook) and financial analysis
  • SQL proficiency
  • Supply Chain Operations experience

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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