Senior Revenue Operations Manager [Customer Growth & Success]

Sorry, this job was removed at 08:26 p.m. (CST) on Thursday, Apr 17, 2025
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Dublin, IRL
Hybrid
HR Tech • Software
Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people.
The Role

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?
The Role:
In this role, you will act as the RevOps Business Partner to the VP of Customer Growth (Account management, expansion sales, CSM). You will be responsible for running and evolving the business unit through data insights, project management of critical initiatives and delivery of core business operations. You will partner with your business leader to evolve the strategy of the department, ensuring it is aligned with company direction and coordinating the prioritisation and investment to get there.
This is a hands-on individual contributor role with scope to expand and lead a team as we grow.
Role Responsibilities: What you'll do

  1. Sales Strategy: Develop and drive key strategic initiatives for the entire existing business function.
  2. Analysis: Own weekly/monthly forecasting processes, drive ad-hoc analysis and input into annual planning process
  3. Stakeholder Management: Ensure the right teams and leaders are aligned to deliver on the priorities of your business unit. Key stakeholders include finance, enablement, data & systems, marketing, product-growth etc.
  4. Program/Project Management: Own execution of key departmental initiatives from conception to completion


Role Requirements: What you need to succeed

  • 5+ years of analytical experience in sales ops, finance, banking or consulting
  • Prior experience running forecasting for a subscription business - churn and expansion experience is a plus
  • Expertise in excel, BI tools and data visualization
  • Experience presenting to Director + and C level audiences
  • Excellent written and verbal communication skills
  • Bonus: experience working with/supporting Customer Success teams


KPIs

  • Contribution to growth and efficiency metrics - cross-sell revenue, churn, ARR per FTE
  • On-time delivery of key projects
  • Stakeholder satisfaction metrics


Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

  • Receive a competitive reward package - reevaluated each year - that includes salary, benefits, uncapped OTE and pre-IPO equity
  • Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
  • Make an impact on the environment and society with 1 Impact Day per year
  • Receive generous family leave, child support, mental health support, and sabbatical opportunities


  • We follow an office-led, remote friendly approach, including opportunities to work from home and international locations. Many of our teams have designated days for gathering in the office to enhance collaboration and foster a sense of community.


  • Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
  • We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.

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The Company
HQ: Munich
1,800 Employees
Year Founded: 2015

What We Do

We believe small and medium-sized organizations are the backbone of global economies, and their most valuable asset is the people they employ. But many of their HR teams are held back by complicated, time-consuming processes and admin. We’re changing that with our all-in-one HR solution that transforms the way millions of people experience work every day. At the core of our people-focused product are the individuals who craft it: We proudly identify as Personios. As we build on our success as Europe’s leading HR platform for SMEs, we are looking for the brightest minds to bring their own innovative ideas to the table. When you join our team of 1800+ across Europe and the US, you’ll have an impact from day one – for our 15,000 customers and the 1.5 million employees we serve.

Why Work With Us

Personio is one of the most valuable tech startups in Europe, but we're just getting started with revolutionizing HR for the 1.7 million small and medium-sized organizations still stuck in the spreadsheet era. Now we need your experience scaling tech companies to take us to the next level.

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