Senior Revenue Operations Analyst

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We’re seeking a Senior Revenue Operations Analyst, Process & Optimization, to streamline and scale operations across the full customer lifecycle, from mid-funnel engagement through deal closure to post-sale adoption and expansion. You’ll play a key role in driving operational excellence, ensuring data accuracy, optimizing handoffs, and delivering insights that improve conversion, onboarding, and retention outcomes.

In this role, you’ll partner closely with Account Executives, Renewal Specialists, Customer Success, Account Management, Implementation, and Solutions Engineering to align processes and systems that enable seamless transitions from sales to customer success. You’ll also collaborate with GTM leadership to identify process gaps, strengthen forecasting accuracy, and implement scalable, data-driven solutions that accelerate pipeline conversion and revenue growth. Additionally, you’ll operationalize and support our Sales Acceleration Specialist team, defining engagement models, refining workflows, and improving reporting to drive team effectiveness.

Reporting to the Sr. Manager, Revenue Operations, this role is ideal for a strategic, detail-oriented operator who thrives on cross-functional collaboration and is passionate about optimizing the customer journey across the bowtie model.

This is a remote opportunity within the United States and Canada, preferably in CST or PST timezones.

• Optimize post-SQL sales processes by designing, documenting, and improving workflows from Sales Qualified Lead through close, renewal, and expansion to ensure consistency, scalability, and data accuracy.

• Support and operationalize the Sales Acceleration Overlay Team by developing and maintaining workflows, engagement models, and reporting structures that enhance collaboration and deal velocity.

• Partner closely with Customer Success, Renewal Specialists, Solutions Engineering, and Implementation teams to identify friction points and align on improvements across the lifecycle.

• Strengthen alignment between pre-sales and post-sales teams to ensure smooth transitions from opportunity creation through onboarding, renewal, and expansion.

• Lead operational projects end-to-end, including requirements gathering, stakeholder alignment, implementation, enablement, and post-launch measurement.

• Translate business needs into structured workflows and partner with RevOps Insights and Systems teams to implement scalable process and system solutions within the GTM tech stack.

• Collaborate with RevOps Insights to define reporting requirements and improve visibility into pipeline health, conversion rates, renewal performance, and expansion trends.
  

• Champion data integrity across CRM and RevOps tools, driving adoption of best practices and supporting system enhancements that improve accuracy and performance.

• Continuously assess workflows for scalability, automation opportunities, and cross-functional alignment, recommending and implementing improvements that reduce manual effort and improve clarity.

• 4+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within a B2B SaaS environment, with a track record of optimizing sales processes and improving pipeline efficiency, forecasting, and data integrity.

• Strong technical proficiency with CRM and RevOps technologies such as Salesforce, CPQ, Gong, and analytics tools including Looker, Tableau, Power BI, and Excel/Sheets.

• Demonstrated ability to collaborate effectively with Sales, Customer Success, Solutions Engineering, and Implementation teams to improve lifecycle alignment and deliver measurable improvements.

• Strong operational and analytical mindset with the ability to diagnose inefficiencies, drive automation, and apply data to inform strategic decisions.

• Excellent communication and project-management skills, with the ability to manage multiple priorities, engage cross-functional stakeholders, and drive initiatives forward with clarity.

USA-based roles only: The annual base salary for this role is between $92,000 USD and $124,000 USD. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $87,000 CAD and $117,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.