Senior Revenue Manager

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

You Are

A hands‑on revenue manager who oversees core revenue operations, pricing translation, billing accuracy, and financial integrity for the Presort business. You manage complex revenue workflows, ensure contract terms translate correctly into billing, and provide the analysis and insights needed for accurate forecasting and margin protection. You work closely with Pricing, Finance, Client Success, and Operations to drive consistency, reduce leakage, and strengthen revenue performance across the network.

You Will

Revenue Strategy & Pricing Execution

• Analyze USPS rate cases and manage updates to pricing, RPP tables, and client rate structures.
• Manage the execution of national discount programs, volume‑based incentives, and growth incentive structures.
• Coordinate with Sales/Client Success to evaluate pricing scenarios that balance competitiveness and margin.
• Support development of annual RPP targets across classes, products, and network segments.

Revenue Operations & Billing Management

• Oversee day‑to‑day billing accuracy, including rate‑table updates, contractual terms, adjustments, and exception handling.
• Manage resolution of customer deficits, disputes, and underbilling exposures.
• Monitor customer deposit requirements, forecasting, and compliance.
• Implement controls and process improvements to reduce revenue leakage and improve billing consistency.

Revenue Reporting, Forecasting & Analytics

• Manage monthly revenue reporting, variance analysis, and insights for Finance and Operations.
• Manage inputs and analysis for revenue projections during budget cycles, monthly forecasts, and long‑range planning.
• Maintain and enhance dashboards for revenue, RPP, discounts, deposits, and incentive performance.
• Conduct PVM (Price/Volume/Mix) analysis across network, region, and site levels.

Contract Governance & Commercial Execution

• Review client contracts to ensure accurate financial terms, discount alignment, and billing feasibility.
• Coordinate with Legal and Sales on renewals, pricing updates, and national agreements.
• Manage the translation of contract terms into billing and revenue execution.

Cross‑Functional Coordination

• Manage coordination with Operations to align production, volume mix, and cost‑to‑serve with pricing and revenue goals.
• Work with Corporate Finance and FP&A on close activities, accruals, and revenue‑related adjustments.
• Support Client Success on escalations, revenue disputes, and pricing clarification.

Process Improvement & Systems Management

• Lead process improvements across revenue workflows (rate tables, billing, RPP, deposits, discounts).
• Maintain SOPs and controls to improve speed, accuracy, and transparency.
• Drive automation and standardization within revenue operations and billing processes.

You Bring

• 6–10 years in Pricing, Revenue Management, FP&A, or O2C operations.
• Strong understanding of USPS mail classes, postal rate cases, and Presort economics (or ability to learn quickly).
• Experience with revenue modeling, pricing analytics, rate‑case translation, and PVM analysis.
• Proficiency with financial systems and ERPs (Oracle, SAP, JD Edwards, etc.).
• Strong cross‑functional communication skills with Sales, Legal, Ops, and Finance.
• Ability to manage complex workflows, drive process improvements, and ensure revenue accuracy.
• High attention to detail with the ability to connect operational data to financial outcomes.

Compensation:

The wage range for this position is $140,000-$160,000 / year, with the actual pay dependent on your skills and experience as they relate to the job requirements.

Location:

This is a hybrid role, with 4 days in the Shelton, CT office required. (No relocation assistance offered.)

Sponsorship:

Must be legally authorized to work in the US.  Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. 

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.