Senior Revenue Insights Analyst, Customer Success

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members, and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.)

We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social and helps brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/.

So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may just the person we're looking for to join us on our next stage of growth.

We’re looking for a Senior Revenue Insights Analyst to join MNTN’s Business Intelligence Team. In this role, you will be responsible for driving business growth by providing scalable data and analytical solutions in the form of actionable dashboards, insights, strategic & operational reporting, analysis, and business modeling. You’ll work closely with key stakeholders in support of the Customer Success (CS) organization to understand business challenges, identify opportunities, and improve decision-making through your insights, analysis, and modeling.

What you’ll do

• Entrench yourself within the CS organizations to understand their data needs, help them make data-driven business decisions and influence strategy.
• Perform ad-hoc and in-depth analyses and translate them into insights and actionable recommendations for business executives and stakeholders.
• Build, maintain, and monitor a comprehensive set of metrics and KPIs to measure the health and success of the CS organization.
• Create self-service business reports and dashboards within Tableau, Salesforce, etc.
• Manage projects to deliver data solutions to the CS organization.
• Interpret key metrics to identify business risks & opportunities by developing a strong understanding of the drivers behind MNTN’s Customer journey.
• Work closely with Data Engineering, Revenue Operations, and fellow Business Intelligence team members to influence and guide development roadmaps.
• Establish relationships and processes with teams in the Revenue organization as well as Revenue partners (Finance, People Team, Product, etc.)
• Business modeling including analyzing data, testing hypotheses, root causes analysis, what-if analysis, etc. used to influence Business organization decisions
• Assist in defining, implementing, and tracking MNTN’s CS Incentive Compensation and Performance Management processes and practices.

What you’ll bring

• 3+ years of experience working as a business/financial analyst in operations supporting Revenue teams, experience in SaaS preferred.
• A problem solver with a passion for data and analytics in support of driving business decisions
• Insatiable curiosity, always thinking why/what-if, driving a test and learn process
• Comfortable working with leaders and stakeholders of all levels, working cross-functionally to identify opportunities for improvement and efficiency.
• Ability to work independently, solve complex and ambiguous problems, and handle multiple tasks in a fast-paced environment.
• Strong verbal and written communication skills and the ability to synthesize and present data to business audiences of all levels.
• Prior experience in support of the CS organization preferred.
• Advanced knowledge of Excel, Salesforce and Tableau Required.

MNTN perks:

• 100% remote  
• Flexible vacation policy
• Annual vacation allowance for travel related expenses
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development

About MNTN:

Our recruiters will always reach out using an email address ending with @mountain.com or @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Build with Ferguson, OneWheel, Tarte, Decked, and National University.

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