RESPONSIBILITIES:
- Own the lab’s stakeholder relationship with the Hardware team, serving as the primary research liaison across NPI and CI initiatives
- Work collaboratively with WHOOP Labs Research Operations to collect, scope, and schedule hardware testing and validation requests
- Represent WHOOP Labs in cross-functional planning and roadmap meetings, aligning research capabilities with hardware team priorities
- Independently triage and prioritize incoming hardware testing requests, balancing stakeholder needs and resource availability
- Lead protocol design and refinement for hardware validation studies, including identifying and sourcing third-party devices for benchmarking
- Partner with Engineering teams to develop test methods that bridge from Benchtop to Human Subjects
- Train other WHOOP Labs research coordinators to ensure high quality and consistent study execution across sessions
- Build strong relationships with other stakeholder teams when relevant (e.g., Signal Processing, Product, and Hardware Quality), whose work may intersect with your projects
- Manage the use and upkeep of data collection equipment and support the day-to-day operations of the Lab, including data quality monitoring and device/platform troubleshooting
- Provide a best-in-class experience to study participants, following best practices for human subjects research and creating a welcoming and inclusive environment
- Serve as an ambassador for the Lab and the WHOOP brand
QUALIFICATIONS:
- Bachelor’s Degree in mechanical engineering, or a related field
- Familiarity with both hardware systems and applied research
- Experience in a validation, prototyping, or R&D environment strongly preferred
- Ability to navigate technical discussions, understand product development timelines, and advocate for high-quality research practices
- Strong technological background and working knowledge of data management systems
- Excellent interpersonal and communication skills; ability to build trust with cross-functional partners and participants
- Strong attention to detail
- Professional, timely, and organized
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What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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