At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting edge analytics to ensure transparency in our health care system. By joining CHIA, you will dive into health care data, revealing invaluable trends and insights, and play a pivotal role in evidence-based decision-making.
Our work directly impacts the health care system, supporting the development of data-driven policies that aim to improve the quality and equity of care, while keeping costs affordable for Massachusetts families. We foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid approach allows you to work alongside your colleagues in our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.
Join us at CHIA and be a driving force in health policy impact! We seek a Senior Research Manager to help lead and manage our growing research projects within the dynamic Strategy and Research team.
The Senior Research Manager will work closely with the research team and other colleagues at CHIA, vendors, and stakeholders. She/he will help lead and support the development of practical and optimal strategies for expanding and enhancing CHIA’s capacity in addressing ongoing and emerging health care information and data gaps, particularly in the areas such as health care coverage and affordability, behavioral health, health care utilization, health care equity and social determinants of health. The Senior Research Manager will be responsible for managing analyst(s).
As a Senior Research Manager, you will have the opportunity to:
- Lead Strategic Project Management: Take charge of organizational excellence by crafting and overseeing work plans. In this role, you will ensure that projects are executed successfully within defined timelines while adhering to streamlined and efficient processes.
- Lead Research Analysis: Lead the design and production of in-depth research and statistical analyses on targeted topics, primarily using CHIA data sources such as survey data, Case Mix databases, and the All-Payer Claims Database, and oversee related public reporting efforts.
- Empower Collaborative Teams: Manage, guide, and support analyst(s) in creating, planning, and delivering high-value research and analytic products, while providing coaching and mentorship that strengthens technical skills, collaboration, and professional development. This is your chance to optimize the team's utilization of CHIA's data resources and other assets, fostering collaboration for impactful outcomes.
- Drive Data-Backed Insights: Seize the opportunity to work with an extensive range of data on health care coverage, access, and affordability. You will be at the forefront of producing and reviewing clear and comprehensive written analyses, graphics, tables and presentations using CHIA's rich data sources to unearth crucial insights that will inform and shape health care policies and initiatives.
- Champion Data Integrity: Lead and participate in advancing comprehensive practices in data collection, documentation, data quality assurance, and management, meticulous attention to detail and unwavering commitment to accuracy will play a crucial part in upholding the integrity of our data and analyses.
- Engage stakeholders: Represent CHIA in stakeholder meetings, training sessions, multi-agency meetings, vendor engagement, and/or workgroups as assigned and produce high level summaries and/or presentations to relevant business units and senior managers at CHIA.
Here are the important qualifications we are looking for:
- Management Expertise: At least five years of full-time, or equivalent part-time, professional administrative or managerial experience, the major duties of which involved project coordination, administration, and management.
- People Management and Employee Development: Demonstrated experience of leading and developing high-performing teams through open communication, active listening, and a people-centered management approach. Ability to address challenges and performance concerns directly and constructively, balance employee perspectives with organizational needs, build trust and accountability, navigate difficult conversations, and provide candid, actionable feedback that supports employee growth and organizational success.
- Research Background: Demonstrated knowledge of and experience with research methods, with a strong understanding of health care data and research processes. Experience in survey data processing, analysis and reporting and/or case mix, claims data analysis strongly preferred
- Data Strategist: Experience with statistical programs such as SAS, Stata, R, and visualization programs such as Tableau a plus.
- Effective Communication: Demonstrate excellent written and verbal communication skills, with an ability to articulate complex technical issues clearly and persuasively. Engage stakeholders and foster collaboration through compelling communication.
- Team Leadership and Collaboration: Demonstrated ability to serve as a trusted thought partner, build strong cross-team partnerships, foster collaboration, and promote a positive and inclusive team culture.
- Health Care Knowledge: Experience working with or within a state or federal agency focused on health care, health insurance, or public health a plus!
- Educational Background: Advanced degree in social sciences, public policy, public health, or quantitative field required; experience in health services research, epidemiology, program evaluation, or related field strongly preferred.
Total Compensation:
We value the talent and expertise you bring to the table. We offer a competitive salary range of $117,000 - $130,000 for this position. Salary is commensurate with experience. CHIA may adjust title, responsibilities, and salary depending on the experience and expertise of the individual selected.
Comprehensive Benefits:
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Together, let's embark on a journey of meaningful impact in healthcare. We invite you to take a chance on CHIA, where your expertise will shape the future of healthcare in Massachusetts.
Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a healthier Commonwealth.
Apply now and be part of our transformative journey at CHIA!
Skills Required
- At least five years of full-time or equivalent part-time professional administrative or managerial experience involving project coordination, administration, and management.
- Experience leading and developing high-performing teams through communication, coaching, accountability, and constructive performance management.
- Knowledge of and experience with research methods, health care data, and research processes.
- Experience in survey data processing, analysis and reporting, and/or case mix or claims data analysis.
- Experience with statistical programs such as SAS, Stata, or R and visualization programs such as Tableau.
- Excellent written and verbal communication skills, including the ability to explain complex technical issues clearly and persuasively.
- Ability to build cross-team partnerships, foster collaboration, and promote a positive and inclusive team culture.
- Experience working with or within a state or federal agency focused on health care, health insurance, or public health.
- Advanced degree in social sciences, public policy, public health, or a quantitative field.
- Experience in health services research, epidemiology, program evaluation, or a related field.
What We Do
The Center for Health Information and Analysis (CHIA) is an independent state agency established as the Commonwealth’s primary hub for health care data. It provides reliable information and meaningful analysis for those seeking to improve health care quality, affordability, access, and outcomes through its multifaceted datasets, unique analytic resources, and objective reporting.
