Senior Research Consultant (Tech/Financial Services)

Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights.

Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale. 

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Here is a link to a demo video that shows us in action. 

When you join Reach3, you’ll get to help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about the power of our approaches to drive business success across a variety of industries and global brands. We pride ourselves on our culture that’s built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of working with! 

• We’re proud to have hub offices in Chicago, Vancouver, and Toronto, with team members working in a flexible hybrid and remote model. For this role, our priority is hiring candidates based in or near our Chicago. However, we have hubs in other Tech/Financial markets, such as NYC, Boston, San Francisco, and Portland. 
• We offer a Home Office Stipend, Monthly Internet and Cellphone Stipend to make sure you are comfortable, connected and well set up in your space.  
• We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. Our compensation package proudly includes: 
• In determining salary, Reach3 Insights considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $85,000 to $110,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company. 
• Comprehensive paid time off that covers vacation, sick, and personal days. 
• Health benefits with Canada Life.
• Health spending account.
• Volunteer and professional development days.
• RRSP matching program.
• Profit Sharing Plan.

As a Senior Research Consultant at Reach3, you will: 

• Manage all stages of the market research project cycle including: 
  • Designing and developing questionnaires and discussion guides, 
  • Overseeing data collection & ensuring strict quality control, 
  • Identifying and writing up analytical findings, 
  • Visualizing and reporting quantitative and qualitative findings, 
  • Report writing and taking deliverables to the next level, 
  • Working with marketing research software packages. 
• Help to proactively nurture and develop strategic client relationships
• Mentor & manage junior researchers on the project execution & client management process.  
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical project timelines.
• Be an enduring, positive and collaborative member of the team who genuinely cares about all facets of the company, our strategy and reputation in the market. 

Reach3’s next Senior Research Consultant will bring: 

• Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing. 
• Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
• Strong written and verbal communication skills – someone who is unafraid of asking questions or for help when they face roadblocks.
• A passion to learn, achieve and accomplish great things.
• Enthusiasm for coaching & training junior researchers, as well as be mentored by your senior colleagues.
• Skill with technology and social media, as well as online market research methodologies and technology platforms.
• An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
• Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
• A passion for unlocking the power of consumer insights to help drive agile decision making. 

 This may be the right opportunity for you if you have: 

• University or College degree.
• 5+ years of relevant, hands-on work experience, preferably with a supplier side organization.  
• Background in Technology or Financial Services industries.
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
• Experience managing end-to-end market research projects, including: 
  • Designing and developing questionnaires and discussion guides, 
  • Identifying and writing up analytical findings, 
  • Visualizing and reporting quantitative and qualitative data, 
  • Report writing and taking deliverables to the next level, 
  • Working in marketing research software packages. 
• Exposure to mentoring & managing junior researchers
• Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
• Analytical/ Logic and Reasoning orientation.
• Strong numeric and problem-solving orientation.
• Strong detail orientation.
• Strong client service orientation.
• Strong written & verbal communication skills. 

If you think you’re a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in the US to be considered for this role. At Reach3, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

No recruiters and no phone calls, please! 

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Reach3 Insights Inc. provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.