Senior Research Analyst, Customer Success- Sensory Product Development Team

Location: Chicago, IL, USA

About this job

Innovation matters. With best-in-class research and predictive analytical tools, SA&I’s Innovation Practice is at the core of our client's new product ideas, product messaging that inspires action, product development and validation, and optimal launch strategies. As part of the SA&I Innovation Practice Customer Success team, you will work with industry-leading marketers and see your work come to life. If you want to influence the direction of a new product, the strategy of how to launch, or how best to reinvigorate a struggling brand – at SA&I’s Innovation Practice, you can.

Be curious. Be collaborative. Be forward thinking. Join SA&I’s Innovation Practice and work with our clients as a consultant, a problem solver, and influence the future of their innovations.

What is the job purpose?

· Execute studies by compiling, analyzing, and interpreting data, writing client reports, and constructing presentations; become an expert on the SA&I Innovation Practice’s suite of product development solutions

· Generate polished diagnostic analyses/reports, summarizing SA&I’s Innovation Practice conclusions and recommendations in a concise, client-friendly manner

· Support the team in driving revenue by delivering excellent project work that results in repeat business

Responsibilities

· Execute projects across a variety of clients, meeting agreed-upon milestones

· Be accountable for high-quality client deliverables in partnership with your other team members in Customer Success

· Analyze study results to draft reports and presentations

· Summarize data for the production of tables, charts, and graphs

· Handle project-related client correspondence as needed

· Participate in client discussions/presentations and work through implications and recommendations based on the data

· Support team on value-add and meta-analyses

· Support special projects and thought leadership initiatives

· Make a difference by becoming a problem solver, a consultant, and the voice of NielsenIQ’s inclusive culture for our clients

Qualifications

· Minimum Bachelor’s Degree holder in Marketing, Economics, Data Analytics, Psychology, or relevant disciplines

· 1-2 years of experience in a marketing, analytics, research, consulting, or custom product research role

· Proficiency in Microsoft Office (Excel, PowerPoint)

· Strong critical thinking skills with an ability to translate large amounts of data into easy-to-understand and actionable presentations

· Strong storytelling skills

· Demonstrated active role in seeking input from diverse thoughts, backgrounds, and outcomes

· Passion for understanding consumers and market research

· Passion for learning and applying new technologies to business solutions

· Proven problem-solving skills using deductive reasoning, understanding hierarchical relationships, and identifying gaps in logic

· Strong oral and written communication skills

· Demonstrated project management skills and ability to manage multiple priorities

This role has a market-competitive salary with an anticipated base compensation of the following range: $58,100 - 74,100.  Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion