Senior Requirements Analyst - Case Management Systems

We are looking for a Senior Requirements Analyst to join our team and take a key role in the procurement and implementation of a new, modern case management system within a complex public-sector environment.

In this role, you will independently plan, lead, and execute requirements activities, from current-state and target-state analysis to the development of a complete and procurement-ready requirements specification. You will work closely with business and IT stakeholders to optimise processes before identifying where technology and automation can provide additional value.

• Plan, structure, and lead end-to-end requirements activities
• Conduct current-state and target-state analysis
• Gather requirements through workshops, interviews, document analysis, and in-depth user interviews
• Lead end-to-end process mapping and identify bottlenecks, manual activities, root causes, and improvement opportunities
• Determine whether improvements should be achieved through process changes, system support, or automation
• Translate business needs into structured business, functional, and non-functional requirements
• Develop use cases for prioritised business and case-management processes
• Define acceptance criteria for key procurement requirements
• Establish requirements prioritisation, traceability, change management, decision logs, and requirement ownership
• Ensure requirements address information security, logging, traceability, and data protection
• Act as the bridge between business and IT stakeholders
• Collaborate with users, legal experts, process owners, IT Architects, and Solution Architects
• Support the preparation and quality assurance of requirements documentation for procurement

• Senior / Level 4 competence within Requirements Analysis or Requirements Management
• At least 2 relevant assignments within the last 5 years as a Lead or Responsible Requirements Analyst, developing requirements for the procurement, acquisition, or replacement of a case management system or comparable complex business system
• Proven experience developing requirements specifications used in a public procurement or comparable formal system acquisition
• At least one relevant assignment within a government authority, municipality, or region
• At least 2 assignments within the last 5 years leading current-state and target-state process mapping and translating the results into functional and non-functional requirements
• Proven experience developing use cases, acceptance criteria, and requirements traceability
• Experience defining requirements related to information security, logging, traceability, and data protection
• Strong ability to independently lead complex requirements activities and drive delivery forward
• Excellent spoken and written Swedish
• Good spoken and written English

• Experience with case management systems and case-handling processes
• Experience within regulated or rules-driven environments
• Experience handling requirements involving sensitive or confidential information
• Strong understanding of data protection and privacy requirements
• Experience collaborating with legal, business, architecture, and IT stakeholders

• Can independently own and drive complex requirements initiatives
• Have strong workshop facilitation and stakeholder management skills
• Can translate complex business needs into clear and procurement-ready requirements
• Have a structured approach to requirements governance and traceability
• Understand the importance of information security and data protection
• Can bridge business, legal, process, and technical perspectives effectively

• Take a central role in a major digital transformation initiative
• Work on complex and business-critical system procurement
• Collaborate with experienced business, legal, and technology professionals
• Apply your expertise across requirements analysis, process optimisation, and information security
• Contribute to the development of modern and efficient digital services