Senior Renewal Sales Specialist - EMEA and APAC

Posted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Software
The Role
The role involves managing subscription renewals, engaging with customers and partners, and maximizing retention and upsell opportunities.
Summary Generated by Built In
We are looking for a Senior Renewal Sales Specialist to be a part of our Worldwide Revenue Operations team at Azul.  Reporting into the SVP Revenue Operations, you will be focused on securing subscription renewal revenue for the company primarily for our EMEA and APAC regions. You will establish and maintain strong business relationships within our end users, channel partners, and sales teams to maximize customer retention and maintain strong renewal rates.
 
The Renewal Sales Specialist will have previous experience in a high-performance, high-tech subscription-based renewals team, and has a proven track record of obtaining and surpassing their renewals targets.

This is a remote position that will ideally be based in Prague or London.

What You’ll Do (aka Responsibilities)

  • Maintain a regular and consistent cadence of outreach with our customer base to ensure on-going customer engagement and high customer retention.
  • Uncover upsell business opportunities through open-ended questioning, product knowledge and consistent outreach
  • Coordinate Azul resources to ensure the highest level of customer engagement
  • Contact customers and partners via phone and email to assess customer satisfaction and renewal intent
  • Develop customer quotes, manage customer data and renewal opportunities within Salesforce.com
  • Understand and support our pricing & discounting practices for renewals and implement those practices to increase customer retention and decrease our annual contract value churn.
  • Provide weekly renewals and churn forecasts, including communicating with executive team regarding the status of renewals and suggestions on mitigation of risk or maximizing customer retention.
  • Maintain up-to-date knowledge of Azul competitive positioning in the marketplace

What You’ll Bring (aka Experience, Skills Education)

  • BA/BS or equivalent preferred
  • 5+ years successful renewal sales or sales experience
  • Experience selling to IT departments, IT management is preferred.
  • Experience in SalesForce.com with opportunity management, maintaining and building pipeline, setting follow up tasks, running reports, and forecasting the renewals business
  • Strong written and verbal communication skills and be able to clearly and effectively articulate Azul’s value and business practices
  • Bilingual preferred (fluent English) in German or French a plus
  • Organized, detail and process oriented
  • Self-starter with the ability to work effectively in a team environment
  • Manage multiple tasks and use good judgment in resolving difficult issues
  • Ability to coordinate Azul cross department resources to execute a complex sales strategy and retain customers

Top Skills

Salesforce
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Sunnyvale, CA
400 Employees
Year Founded: 2002

What We Do

Azul is the only company 100% focused on Java, delivering the most trusted Java platform to the modern cloud enterprise. We provide the world’s best commercial support for OpenJDK to our customers by prioritizing their success, maintaining our unwavering commitment to innovation and excellence, and advancing Java through community leadership.

Millions of Java developers, hundreds of millions of devices, and the world’s most highly regarded businesses - including 27% of the Fortune 100 - trust Azul to power their applications with exceptional capabilities, performance, security, value, and success.

https://www.azul.com
Twitter: @azulsystems

Trademarked - AZUL, Zulu, Azul Zulu, Azul Zulu Prime, Azul Platform Prime, Azul Platform Core, Azul Intelligence Cloud, Azul Analytics Suite, Azul Optimizer Suite are either registered trademarks or trademarks of Azul Systems, registered in the U.S. and elsewhere. All other trademarks belong to their respective owners.

Similar Jobs

ServiceNow Logo ServiceNow

Manager, Software Engineering

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Prague, CZE

MacPaw Logo MacPaw

Head of Growth

Information Technology • Security • Software • Cybersecurity • App development • Data Privacy
Remote or Hybrid
28 Locations

MacPaw Logo MacPaw

Growth Manager for CleanMyMac

Information Technology • Security • Software • Cybersecurity • App development • Data Privacy
Remote or Hybrid
28 Locations

GitLab Logo GitLab

Product Analyst

Cloud • Security • Software • Cybersecurity • Automation
Easy Apply
Remote
31 Locations
115K-246K Annually

Similar Companies Hiring

Credal.ai Thumbnail
Software • Security • Productivity • Machine Learning • Artificial Intelligence
Brooklyn, NY
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account