Senior Renewal Operations Analyst

Posted 2 Hours Ago
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Palo Alto, CA, USA
In-Office
143K-215K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Rubrik is on a mission to secure and accelerate the world's AI transformation.
The Role
Lead and scale renewals operations by building long-range plans, KPIs, dashboards, and deal governance. Drive renewals forecasting, conduct data-driven analysis, manage cross-functional processes with Sales/Finance/Deal Desk, and lead root-cause problem solving and process improvements to optimize renewal rates.
Summary Generated by Built In

About Rubrik

Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Position Summary

As the Renewal Operations Senior Analyst, you will play a crucial role in optimizing and scaling our renewal processes and operations to support our ambitious growth targets. You will be rolling up to Senior Manager of Renewal Operations leading seamless coordination between Renewals, Sales, Finance, Deal Desk, Product Ops, IT and other cross-functional teams. This is a critical role requiring the individual to possess strong analytical skills, the ability to identify and resolve gaps in existing processes while learning/adapting rapidly. We are looking for someone who can thrive with a high level of ambiguity to operate autonomously while maintaining cross-functional collaboration and managing stakeholder expectations.


What You Will Do

  • Build the long-range plan for the Renewals business, drive rigor in QRF submissions aligning it with overall business objectives and revenue targets.
  • Provide operational guidance, review metrics and support in Renewals forecasting and business reviews. 
  • Build and maintain Renewal KPIs and dashboards to monitor sales performance and track progress towards targets. Conduct data-driven analysis to identify renewal performance trends, opportunities, challenges and use the insights to optimize processes and propose actionable recommendations. 
  • Build and rollout deal governance policies, and processes while managing deal reviews and liaising with Sales, Renewals, Finance, and Deal-Desk leaders.
  • Prepare regular reports and presentations highlighting renewal performance to assess renewal performance and identify areas for improvement.
  • Partner with renewals, sales, finance, and other cross-functional teams in managing the day-to-day Renewal operations.
  • Lead root cause problem solving and process improvement initiatives working cross-functionally to improve the renewal rate

Desired Skills & Experience

  • 4+ years’ experience in Renewal/Sales Operations, Sales Strategy or similar areas.
  • Proven track record of success in operations roles within high-growth SaaS or technology companies.
  • Intermediate to Advanced experience with Salesforce(SFDC) and CPQ, Advanced Excel.
  • Demonstrates a positive attitude and aptitude to learn
  • Strong analytical skills with the ability to roll-up sleeves to gather, analyze/interpret data and make decisions based on insights.
  • Ability to drive cross-functional collaboration, establish credibility, be decisive and articulate issues clearly and concisely.
  • An inquisitive nature and exceptional attention to detail






The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US Pay Range
$143,200$214,800 USD
Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:
  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Skills Required

  • 4+ years experience in Renewal/Sales Operations, Sales Strategy or similar areas
  • Proven operations experience within high-growth SaaS or technology companies
  • Intermediate to advanced experience with Salesforce (SFDC) and CPQ
  • Advanced Excel skills
  • Strong analytical skills; ability to gather, analyze, interpret data and make data-driven decisions
  • Ability to drive cross-functional collaboration, establish credibility and communicate clearly
  • Inquisitive nature and exceptional attention to detail
  • Demonstrates a positive attitude and aptitude to learn

What the Team is Saying

Isabelle Stepien
Eric Chang
Lewi Abseno
Khushboo Kashyap

Rubrik Compensation & Benefits Highlights

  • Healthcare Strength Medical coverage includes multiple UMR PPO/HDHP and Kaiser HMO options with 100% preventive care and relatively low employee premiums, plus dental and vision. HSA contributions of $900 individual and $1,800 family further strengthen value for HDHP enrollees.
  • Parental & Family Support Family-forming benefits include support via Carrot/Progyny with up to $25,000 lifetime reimbursement for fertility, adoption, and surrogacy, alongside paid parental and family care leave. This breadth supports diverse paths to parenthood and caregiving needs.
  • Wellbeing & Lifestyle Benefits Mental health access via Modern Health provides 10 therapy and 10 coaching sessions at no cost, complemented by a $50/month Forma wellness stipend. Additional perks such as commuter benefits, legal and pet insurance, and hybrid work broaden lifestyle support.

Rubrik Insights

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The Company
HQ: Palo Alto, CA
3,000 Employees
Year Founded: 2014

What We Do

Rubrik (NYSE: RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Why Work With Us

At Rubrik, we believe in the Power of You. You have limitless potential to grow, innovate, and create meaningful impact. United by our purposeful mission, we empower you to boldly pursue your ambitions, shape the future of cybersecurity, and make your unique mark on what we're building. Join us, and unlock your infinite potential.

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Rubrik Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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