SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:Job Summary: The Sr. Site Reliability Engineer aproaches Operations as a software problem and aims to apply software engineering approaches to those problems. The SPS SRE team is responsible for delivering highly available platform services and deployment automation that empower our product engineering teams with services that are secure, reliable, cost effective, and foster speed. Working within a fast-paced and collaborative environment, the SRE team partners with development teams to deliver market-leading products and services. Additionally, using automation and other technologies to intelligently cope with challenging failures while collaborating with various engineering organizations to resolve failure risks at the source.Essential Responsibilities / Duties
Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS
Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures
Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services
Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state
Engineer technical solutions to prevent or reduce the frequency of failures
Help drive the code quality practices within the team and work hard to deliver a maintainable software
Participate in screening, interview panels, and other hiring related activities when required
Minimum Requirements
5+ years IT experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with 1 year; or equivalent work experience
Experience in Python and/or Golang with software Engineering mindset
Experience administering Linux
Experience participating in Agile development methodology and task execution
Experience with immutable and scalable infrastructure (infrastructure as code concepts)
Demonstrated understanding of networking systems, various identity and authorization systems
Consistently demonstrated superior problem solving and collaboration skills
Preferred Experience
Experience building or operating CI/CD pipelines or other deployment automation solutions
Experience or interest in platform and service mesh technologies such as Docker, Kubernetes, Istio, Envoy, Consul, ECS, Mesos/Marathon, etc….
Experience with Amazon Web Services including EC2, RDS, Dynamo DB, Route53, Elastic Load Balancers, AMIs, IAM Roles, Ops Works, and Cloud Formation
Experience with advanced monitoring solutions such as metrics platforms, logging, distributed tracing, etc…
Location:
This role follows a remote work model for candidates who are based in Canada.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $100,300 - $150,000 CAD. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Additionally, you may also be eligible to participate in an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- 5+ years IT experience with a Bachelor's degree, or equivalent (Masters/PhD alternative experience)
- Experience in Python and/or Golang with a software engineering mindset
- Experience administering Linux
- Experience participating in Agile development methodology and task execution
- Experience with immutable and scalable infrastructure (infrastructure as code concepts)
- Demonstrated understanding of networking systems and identity/authorization systems
- Strong problem solving and collaboration skills
- Experience building or operating CI/CD pipelines or deployment automation solutions
- Experience or interest in platform and service mesh technologies (Docker, Kubernetes, Istio, Envoy, Consul, ECS, Mesos/Marathon)
- Experience with Amazon Web Services (EC2, RDS, DynamoDB, Route53, ELB, AMIs, IAM Roles, OpsWorks, CloudFormation)
- Experience with advanced monitoring solutions (metrics platforms, logging, distributed tracing)
SPS Commerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SPS Commerce and has not been reviewed or approved by SPS Commerce.
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Healthcare Strength — Health coverage includes medical, dental, vision, and disability, with options like HSA contributions and established carriers. Coverage breadth is described as comparable to larger tech firms.
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Equity Value & Accessibility — Ownership opportunities include an employee stock purchase plan and equity components as part of total compensation. These elements are positioned as meaningful parts of the package across multiple roles.
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Leave & Time Off Breadth — PTO, paid holidays, parental leave, adoption assistance, and volunteer time off are included. Time‑off accrual that increases with tenure is referenced.
SPS Commerce Insights
What We Do
SPS Commerce gives retail trading partners an intelligent way to manage and fulfill orders. SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best. To date, more than 95,000 companies in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network. SPS has achieved 80 consecutive quarters of revenue growth and is headquartered in Minneapolis.
