Senior Reliability Engineer

Posted Yesterday
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Warsaw, Warszawa, Mazowieckie, POL
In-Office
242K-412K Annually
Senior level
Fintech • Financial Services
The Role
Develop and maintain scalable DevOps and SRE solutions for Citi’s Developer Services team. Automate repetitive processes, build and operate Model Context Protocol servers, integrate AI tools, support SaaS migrations, improve system resiliency, and investigate production incidents. The role involves CI/CD development, software scripting, enterprise infrastructure collaboration, root-cause analysis, risk mitigation, and deployment of reliability best practices across global cross-functional teams.
Summary Generated by Built In

Are you looking for a career move that will put you at the heart of a global financial institution?  Bring your passion for software development, process automation, and AI integration to Citi's Developer Services Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Citi Technology partners to ensure that Citi’s platforms can “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. By utilizing a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi’s strategic priorities.

The position is responsible for bringing DevOps/SRE (Site Reliability Engineering) mindset, practices and working together with the team of Developer Services engineers on automation of manual/repetitive processes, integration with AI tools, driving resiliency, supporting service migrations to SaaS and issue investigations with best practices proposals being deployed. 

What you’ll do

  • You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. You will work closely with developers, engineers and non-technology employees to help them be more productive with the use of the CI/CD tools,
  • You may have exposure within the following tools/technologies/domains:  CI/CD pipeline, Python, Bash, GitHub, Bitbucket, Docker, Copilot, Devin AI, Model Context Protocol, Jira, Confluence, OS (Win/Linux),
  • Global Exposure: Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide,
  • You will collaborate with Citi Developer Services engineers to automate manual and repetitive processes, integrate services with AI (by building and maintaining MCP - Model Context Protocol servers), enhance system resiliency, and coordinate service issue investigations by deploying best practices,
  • Automate manual activities, repetitive processes, reporting, controls, etc., configure and tune them,
  • Build and maintain the foundational MCP servers that allows AI models to securely interact with enterprise systems,
  • Continuously improve systems resiliency, reliability, and business cost - through a design and development of software solutions and streamlined processes,
  • Mitigate risk by analyzing the root cause of production issues, impacts to business, and required corrective actions.

What we’ll need from you

  • Software senior developer, scripting in Python/Shell/Bash/Java/Go (a combination of it to be able to build MCP servers),
  • Experience in CI/CD, in large enterprise tech-stack infra-architecture,
  • Hands-on experience deploying and scaling the Model Context Protocol (MCP) in complex, enterprise environments,
  • Understanding of SRE/DevOps/CI/CD,
  • Strong analytical, algorithmic, and problem-solving skills,
  • Excellent teamwork, proactive attitude, strong communication skills, both written and oral,
  • Knowledge of Grafana/Splunk will be additional value.

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees
  • Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:
    • https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group: Technology

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Job Family:Systems & Engineering

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Time Type:Full time

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Primary Location Full Time Salary Range:241 750,00 zł - 411 650,00 zł

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • Senior software development experience with scripting in Python, Shell, Bash, Java, or Go, including the ability to build MCP servers
  • Experience with CI/CD and large enterprise technology-stack infrastructure architecture
  • Hands-on experience deploying and scaling Model Context Protocol in complex enterprise environments
  • Understanding of SRE, DevOps, and CI/CD practices
  • Strong analytical, algorithmic, and problem-solving skills
  • Excellent teamwork, proactive attitude, and strong written and oral communication skills
  • Knowledge of Grafana or Splunk

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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