Senior Relationship Manager

Reposted 11 Hours Ago
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Singapore, SGP
In-Office
Senior level
Fintech • Financial Services
The Role
The Senior Relationship Manager will acquire new MME customers, deepen client relationships, manage a loan and deposit portfolio, and ensure credit quality while delivering excellent service.
Summary Generated by Built In

About the Role

We are seeking an experienced and driven Senior Relationship Manager to join our Commercial Banking team at RHB Singapore. In this role, you will be responsible for acquiring and managing a portfolio of Middle Market (MME/MMP) clients, driving sustainable revenue growth, and delivering high-quality client service while maintaining strong credit discipline. You will play a key role in business development, credit evaluation, and relationship management, working closely with internal stakeholders to deliver comprehensive banking solutions.

What you will be doing

Sales initiation & business development

  • Acquire new Middle Market (MME/MMP) customers and deepen relationships with existing clients to enhance revenue.

  • Promote commercial banking loan products to meet individual and team annual targets.

  • Cross-sell and up-sell banking solutions to support RHB Singapore’s overall business objectives.

  • Increase facility utilisation rates to grow the Bank’s share of wallet within existing client portfolios.

  • Build and maintain strong client relationships by delivering proactive and responsive client servicing in line with service standards.

Loan processing, credit monitoring & risk management

  • Conduct end-to-end credit processing, evaluation, and appraisal for mid-market and corporate clients.

  • Perform regular credit reviews to proactively monitor credit quality and identify early warning signals.

  • Implement appropriate strategies to prevent or minimise loan defaults and non-performing loans (NPLs).

  • Ensure all documentation, approvals, and monitoring activities comply with internal policies and regulatory requirements.

Market intelligence & collaboration

  • Gather market intelligence and provide feedback on competitors’ products and services to the Product Team.

  • Work closely with internal stakeholders to maintain competitiveness of product and service offerings.

  • Protect the reputation and integrity of the Bank through prudent risk management and professional conduct.

What we’re looking for

  • Degree or professional qualifications in Business, Accounting, Banking, Finance, Economics, or related disciplines.

  • Minimum 5 years and above of experience in Commercial Banking.

  • Strong exposure in managing mid-market and corporate clients (typically S$50M+ in revenue).

  • Proven experience in end-to-end credit processing, evaluation, and appraisal.

  • Demonstrated success in portfolio management, credit underwriting, and business development.

  • Well-established business network within the mid-market or corporate segment is an advantage.

  • Strong credit writing, loan structuring, and financial analysis skills, including cash flow modelling.

  • Excellent verbal communication and interpersonal skills.

  • Proactive, energetic, results-oriented, and commercially astute.

  • Able to perform effectively in a high-pressure environment and collaborate well within a team.

  • Strong sense of ownership, accountability, and customer-centric mindset.

Skills Required

  • Proven experience in relationship management, corporate banking, or credit analysis
  • Strong understanding of credit risk management and loan portfolio strategies
  • Excellent communication and interpersonal skills to build lasting client relationships
  • Results-driven, with ability to meet and exceed sales and revenue targets
  • Knowledge of banking products and services for middle-market enterprises
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The Company
HQ: Kuala Lumpur
14,000 Employees
Year Founded: 1997

What We Do

We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.

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