Main Duties & Responsibilities
Strategy implementation
Implement the Infrastructure & Energy Business Segment Portfolio strategy in line with the overall KCB Group Strategy.
Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
Drive acquisition of NEW Corporate Infrastructure & Energy Business relationships
Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
Develop in-depth knowledge of the client’s strategy, financial performance, industry/outlook/trends, and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders
Sales and business growth
Execute client deals in line with developed strategic client plans.
Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
Ensure strong cross- selling of existing and new products to existing and new clients.
Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy and financial targets.
Drives the growth of non-financial performance such as new customer acquisition, Net Promoter Score, updated customer information, accurate segmentation of customers in the portfolio.
Relationship Management
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
Relationship Management of Key Regional Customers and Stakeholders.
Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
Account monitoring
Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
Risk Management
Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Manage and maintain robust monitoring, controls, business continuity, governance and risk management environment
Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and taking remedial actions in line with policy.
Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
Qualifications and Experience:
The successful candidate will possess the following qualifications and experience:
- A Bachelor's degree from a recognized university.
- A minimum of seven (7) years' experience in the banking or financial services sector.
- At least five (5) years' experience in Corporate Relationship Management, with a strong focus on clients within the Infrastructure, Construction, Engineering, and Energy sectors.
- Proven experience of at least five (5) years in Credit Analysis and Financial Analysis.
- A minimum of five (5) years' experience managing and growing corporate client portfolios.
- Sound knowledge of Trade Finance and Transaction Banking products and solutions.
- Strong understanding of Infrastructure and Energy sector value chains, including key market participants and business dynamics.
- Deep sector expertise in the Infrastructure and Energy industries, with demonstrated awareness of emerging trends, market opportunities, regulatory developments, and sector-specific risks.
Skills Required
- Bachelor's degree from a recognized university.
- Minimum of seven (7) years' experience in the banking or financial services sector.
- At least five (5) years' experience in Corporate Relationship Management focused on Infrastructure, Construction, Engineering, and Energy sectors.
- Proven experience of at least five (5) years in Credit Analysis and Financial Analysis.
- Minimum of five (5) years' experience managing and growing corporate client portfolios.
- Sound knowledge of Trade Finance and Transaction Banking products and solutions.
- Strong understanding of Infrastructure and Energy sector value chains and market dynamics.
- Deep sector expertise in Infrastructure and Energy, including trends, market opportunities, regulatory developments, and sector-specific risks.
What We Do
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
