Senior Relationship Manager, Industrials, Client Coverage

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Kenya
Remote
Senior level
Fintech • Software • Financial Services
The Role
Leads industrial-sector corporate banking relationships, executes client growth strategies, manages portfolios and credit facilities, delivers revenue and customer targets, develops client deals, and ensures portfolio quality within credit and risk parameters.
Summary Generated by Built In

Key Responsibilities

  • Implement sector strategy in line with the overall Sector and Division Strategy.

  • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.

  • Execute client deals in line with developed strategic client plans.

  • Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).

  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.

  • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.

  • Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank 

  • Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities

  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.

  • Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

  • University Degree from a recognized institution.

  • Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.

  • 3 years working on Credit and Financial Analysis 

  • 4 years Client Portfolio Management for Industrial related clients.

  • Knowledge of Trade and Transaction Banking products 

  • Digital Savvy and Computer literacy

  • Entrepreneurial and Commercial thinking

  • Excellent research, analytical, and problem-solving skills.

  • Integrity & courage to challenge actions within various business units and the status quo.

Skills Required

  • University degree from a recognized institution
  • Seven years of banking experience in the financial or banking sector
  • Five years of relationship management experience in corporate banking
  • Three years of experience in credit and financial analysis
  • Four years of client portfolio management experience with industrial clients
  • Knowledge of trade and transaction banking products
  • Digital savvy and computer literacy
  • Entrepreneurial and commercial thinking
  • Excellent research, analytical, and problem-solving skills
  • Integrity and courage to challenge actions and the status quo
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The Company
HQ: Nairobi, Kenya
6,751 Employees
Year Founded: 1896

What We Do

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.

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