Join us as a Senior Relationship Manager in Commercial Mid-Market
- We’re looking for someone to manage and develop a defined portfolio of our commercial banking customers
- You’ll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market
- With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role
- Your time will be split between client meetings at their premises, collaborating with colleagues in our Lincoln office, minimum two days a week, or as required, with the remainder working remotely
In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers. Specialising in commercial banking, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs. Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation.
You’ll also be:
- Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships
- Identifying and meeting customer needs and making sure our pricing is fair and transparent
- Taking ownership for and regularly contributing to the delivery of business goals
- Working together to build trust and long-term sustainable value for customers and colleagues
In this role, you’ll need to have specific knowledge and experience of commercial banking. We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.
We’d also like you to have:
- Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
- Strong interpersonal skills, with the ability to communicate with senior colleagues
- The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team
Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role.
A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.
With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
Hours
35Job Posting Closing Date:
27/07/2026Ways of Working:HybridSkills Required
- Specific knowledge and experience of commercial banking
- Experience building strong relationships with customers
- Good understanding of SME businesses
- Proactive approach and commercial awareness
- Sound knowledge and experience in financial analysis and credit stewardship
- Detailed understanding of the banking sector
- Strong interpersonal skills and ability to communicate with senior colleagues
- Ability to build trust with customers and contribute to a collaborative team environment
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
