Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 25 months
Salary: £27,090
Qualification gained: Financial Services Professional Level 6
Location: Leeds
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll doAs a Senior Relationship Management Apprentice, you’ll be providing outstanding customer support and advice which is aligned to customer needs within a dedicated portfolio.
Day-to-day you’ll be:
- Proactively managing customer relationships for a dedicated portfolio of customers, aiming to exceed customer expectations across one, all or a combination of agreed customer lifecycles - thriving, surviving or declining
- Identifying and promoting the best possible solutions for customers, collaborating closely with other teams where necessary to deliver an outstanding level of service
- Managing either the direct portfolio, regional specialist relationship manager or the regional portfolio
Our apprenticeships will support you to learn, grow and build a career you are proud of.
You’ll also get:
- A starting salary of £27,090
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Professional Level 6
To thrive in this role, you’ll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing.
You’ll also need:
- A passion for excellent customer service
- The ability to work as a part of the team
- The ability to meet changing priorities with good organisational skills
- Good numeracy skills with a strong eye for detail
- Good communication and digital literacy skills
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
You’ll need 80 UCAS points (A Levels or BTECs in England; Highers or equivalent in Scotland).
You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibilityWe’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out.
Make sure you’ve listed your qualifications and experience on your CV before applying. Here’s an example of a good ‘CV.’
Need help with your applicationVisit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.
Hours
35Job Posting Closing Date:
Job Posting Closing Date is not yet published.Ways of Working:HybridSkills Required
- 80 UCAS points
- Ability to collaborate and develop customer relationships
- Passion for excellent customer service
- Good numeracy skills
- Good communication skills
- Good digital literacy skills
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
