Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 25 months
Salary: £27,090
Qualification gained: Financial Services Professional Level 6
Location: Leeds
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll doAs a Senior Relationship Management Apprentice, you’ll support Relationship Managers in delivering excellent service to small and medium-sized enterprise (SME) customers.
Day-to-day you’ll be:
- Supporting Relationship Managers with SME customer portfolios, including preparing meeting briefs and assisting with end-to-end lending requests
- Delivering excellent customer service and building long term relationships through regular contact across face to face, phone, video, email, and digital channels
- Helping customers make greater use of digital services for both sales and day-to-day servicing
- Building your banking knowledge across systems, processes, products, and the wider Commercial Banking market, while contributing to an inclusive, learning focused culture and your own professional development
- Following established governance and processes to support strong risk management, and contributing to the bank’s work to remove barriers to enterprise through learning, networks, expertise, and funding
Our apprenticeships will support you to learn, grow and build a career you are proud of.
You’ll also get:
- A starting salary of £27,090
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Professional Level 6
To thrive in this role, you’ll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing.
You’ll also need:
- A passion for delivering excellent customer service
- The ability to work as a part of the team
- The ability to meet changing priorities with good organisational skills
- Good numeracy skills with a strong eye for detail
- Good communication and digital literacy skills
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
You’ll need 80 UCAS points (A Levels or BTECs in England; Highers or equivalent in Scotland).
You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibilityWe’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out.
Make sure you’ve listed your qualifications and experience on your CV before applying. Here’s an example of a good ‘CV.’
Need help with your applicationVisit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.
Hours
35Job Posting Closing Date:
Job Posting Closing Date is not yet published.Ways of Working:HybridSkills Required
- 80 UCAS points (A Levels or BTECs in England; Highers in Scotland)
- The right to work in the UK for the full duration of the programme
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
