Senior Relationship Administrator

What We Offer:

• Annual salary of $70-80k, dependent upon experience 

• Generous annual bonus opportunity based on individual, team, and company performance 

• Health coverage, dental and vision coverage through a flex plan 

• Hybrid work schedule (3 office days, 2 work from home days per week) 

• Two retirement plans (401k and ESOP) 

• Free parking near office in Portland 

• Business casual dress code 

• Annual salary reviews 

• A collaborative team and a fun work environment with plenty of autonomy and career growth 

Qualifications:

• Minimum of 5 years’ experience in a directly related field at an investment advisory firm, trust company, trust and estate department of a law firm, or bank trust department  

• Excellent oral and written communication skills, including the ability to communicate independently and professionally with colleagues, clients and outside professionals.  

• Ability to work with clients and beneficiaries with varying personalities and emotional states (illness, death, for ex.)  

• Experience in a multitude of software products, such as Black Diamond Trust, Fidelity, Charles Schwab, SharePoint, Tamarac 

•  Strong attention to detail and accuracy, together with the ability to identify exceptions, assess risk and determine appropriate next steps  

• Customer service, diplomacy, adherence to strict confidentiality policies  

• Knowledge of and have the ability to learn about various kinds of trusts, retirement plans and administration

•  CTFA or other advanced designation preferred or investment firm experience  

Responsibilities and Scope:

• Coordinate the opening of personal, Retirement accounts, entity accounts and trust accounts 

• Coordinate the closure of accounts including ensuring paperwork is received, distributing assets and closing accounts on the appropriate custodial platform in a timely and professional manner  

• Work with operations team to ensure all anticipated assets and cost basis information are received  

• Perform annual administrative reviews of assigned personal and IRA accounts for compliance purposes.  

• Oversee and implement general daily/monthly/annual account transactions (deposits, disbursements, RMDs, gifts, etc.)  

• Ensure that tax coding and transaction descriptions are correct  

• QC all disbursements from accounts assigned to the Relationship Administrator 

• Accurately calculate, distribute, track and communicate with clients on RMDs  

• Assist with 1040 tax estimate payments and handling  

• Work with the tax team to ensure proper distribution of tax forms including K1s and 1099s as well as responding to requests from outside accountants and Trust FTC.