(Senior) Regional Operations Manager - Benelux (m/f/d)

Posted Yesterday
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Amsterdam, NLD
In-Office
Senior level
Marketing Tech • Software • Travel
The Role
Lead regional partnerships and operational performance across the Benelux. Drive improvement projects for vehicle quality, driver standards, and partner support. Analyze KPIs to optimize the network, negotiate with partners, coordinate cross-functionally with HQ and Tech, and visit stations to gather feedback and implement improvements.
Summary Generated by Built In

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.  

We're looking for a motivated and driven (Senior) Regional Operations Manager (m/f/d) for our Amsterdam office who will play a key role in shaping and improving our regional operations across the Benelux.

About the Role

  • Own regional partnerships by building strong relationships, driving performance, and acting as the main operational contact
  • Lead improvement projects that enhance vehicle quality, driver standards, partner support, and overall service delivery
  • Analyze KPIs and performance data to identify gaps, optimize the network, and turn insights into concrete actions
  • Negotiate with partners on compliance, quality upgrades and long term commitments
  • Work cross-functionally with HQ, Tech, and local teams to ensure seamless operations and aligned priorities
  • Stay close to the field by visiting stations, gathering real world feedback, and driving continuous improvement

About You

  • 5+ years of experience in fast-paced, tech-driven environments. Experience in the Bus/Passenger transportation industry is a strong plus. 
  • Fluent in English & Dutch; French is a strong plus
  • Analytical mindset with the ability to turn complex data into actionable insights for partners and network optimization.
  • Proactive, solution-driven, and detail-oriented, comfortable taking ownership and pushing initiatives forward.
  • Strong stakeholder manager, skilled in relationship building, negotiation, and influencing across teams and partners.
  • Hands-on and field-oriented, with a driving license and willingness to travel.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  

What We Offer

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. 
  • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. 
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. 
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. 
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. 

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you! 

#LI-Hybrid

Skills Required

  • 5+ years experience in fast-paced, tech-driven environments
  • Experience in the Bus/Passenger transportation industry
  • Fluent in English and Dutch
  • French language skills
  • Analytical mindset; ability to analyze KPIs and turn insights into actions
  • Proven stakeholder management, negotiation, and relationship-building skills
  • Driving license
  • Willingness to travel and work close to the field (visit stations)
  • Proactive, hands-on, solution-driven, and detail-oriented work style
Am I A Good Fit?
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The Company
HQ: Munich
2,117 Employees
Year Founded: 2011

What We Do

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes. Check out https://flix.careers/ to see how you can join our team. For our legal imprint click here: https://global.flixbus.com/legal-notice

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