At Ford Motor Company, we believe freedom of movement drives human progress. And as you start your career journey, we also believe in providing you with the freedom to define and realize your dreams. With all our incredible plans for the future, there’s no better place to jump start an amazing career than Ford.
ResponsibilitiesProvide local and remote Hardware / Software desk support:
- Respond to support requests via phone, email, chat, or in person;
- Assist users with hardware and software issues;
- Troubleshoot problems with computers, peripherals (e.g.: printers), mobile devices, and other technology products;
- Perform routine maintenance on IT systems to ensure they are functioning optimally;
- Install and update software applications;
- Replace or upgrade hardware components;
Manage a team of Junior IT Desk Service Coordinators:
- Task assignment and scheduling;
- Monitor service desk performance and make recommendations based on trends;
- Handle higher-level escalations and solve complex problems that junior staff cannot;
Manage network accounts and security group permissions
Conduct regular security audits and take steps to remediate vulnerabilities
Monitor network performance, ensure network security, resolve problems related to local area networks (LAN) and wide area networks (WAN)
Train new staff and provide ongoing training and development for current staff – both IT and wider Ford team
Administer the Dealer Portal and act as 2nd level support for HUN / EDM dealer end users
Manage accurate inventory of IT assets, maintain corporate PC (Dell) and mobile (Apple) fleet
Play a role in strategic planning, including developing and improving service desk processes
Manage relationships with vendors and suppliers
University degree, relevant education specialized in IT
Fluent communication skills both English / Hungarian
Advantage: supervisory experience in multinational environment, in-depth knowledge of Microsoft 365 tools, cat. B driving license
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Pay Growth & Progression — The 2023 UAW–Ford agreement delivered immediate raises, restored cost-of-living adjustments, and accelerated progression to top rates for many hourly roles. These changes improved earnings trajectories compared with pre-2023 levels.
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Healthcare Strength — Hourly employees retained very low employee cost-sharing under the 2023–2028 UAW–Ford agreement, and salaried materials describe comprehensive day‑one medical, dental, and prescription coverage. Mental-health support and family‑building benefits add depth to the overall health package.
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Retirement Support — U.S. salaried roles feature a notable 401(k) contribution and match structure, and post‑2023 updates increased retirement contributions for many UAW‑represented employees. Together these elements strengthen long‑term financial security.
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What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
