Summary:
We are looking for a Senior Refurbishment Engineer who is passionate about transforming how Dyson’s products are restored, recovered, and returned to customers. You’ll be hands‑on in shaping the future of refurbishment operations, defining and delivering engineering strategies that elevate quality, efficiency, and capability across our global refurbishment network.
You’ll drive regional alignment, technical governance, and major engineering programmes that enable consistent B‑grade output and world‑class refurbishment standards. Working closely with design engineering, global engineering, operations, suppliers, and aftersales teams, you will influence stakeholders and set technical priorities that strengthen our circularity ambitions and operational performance end-to-end.
You will build strong and effective relationships across multiple global teams, staying ahead of emerging engineering methods, operational technologies, and refurbishment best practices. You’ll be responsible for translating these into scalable, data‑driven solutions that embed robustness and repeatability into our downstream operations.
You’ll work closely with internal and external partners across the global supply chain, refurbishment operations, and quality teams, driving continuous improvement and long‑term capability development.
You’ll work as the technical lead and expert for Contract manufactures (CM) and Joint Design Manufactures (JDM) to design and launch the advanced refurbishment process. You’ll be the key technical interface with CM and JDM to ensure we deliver high quality refurbished products.
You’ll engage in New Product introduction (NPD) integration to embed refurbishment requirements into product design and development. Ensure new products are refurbishment-ready at launch.
Reporting to senior leadership, you will be expected operate autonomously while leading cross‑functional teams to deliver engineering excellence across the global refurbishment organisation.
Responsibilities
- Lead downstream engineering activities within global refurbishment to deliver B‑grade output for the aftersales markets.
- Maintain, coordinate, and deliver engineering processes, governance, and technical decision‑making for refurbishment engineering across EMEA but not limited.
- Drive yield, cost, and throughput improvements through data‑led analysis.
- Lead process optimisation initiatives in collaboration with internal and external operations teams, equipment suppliers, and Dyson support functions.
- Support the development and launch of B‑grade products into global markets.
- Drive global standardisation of downstream refurbishment engineering processes.
- Develop and implement lean principles and best practices within refurbishment engineering.
- Ensure adherence to health, safety, and quality standards across all operations.
- Lead structured problem‑solving activities and root‑cause investigations.
- Monitor, communicate, and report progress on engineering activities to key business stakeholders.
- Mentor, coach, and technically develop refurbishment engineers.
- Align with Aftersales, Quality, RDD and Business Unit teams to define and deliver technical and operational priorities.
About You
- Engineering background—degree in engineering with experience in product delivery and operations.
- Strong understanding of manufacturing processes, production KPIs, and lean principles.
- Hands‑on experience with product assembly, fault‑finding, and technical diagnostics.
- Familiarity with process design, continuous improvement, and supply‑chain strategy.
- Excellent analytical and problem‑solving skills, capable of translating complex data into practical solutions.
- Strong communication and influencing skills—comfortable working with both technical and non‑technical teams, presenting to senior leadership, and leading cross‑functional projects without direct authority.
- Self‑driven, proactive, and organised, with the ability to manage multiple global projects from a campus‑based role.
- Experienced in managing senior stakeholders.
- Demonstrated sound business judgment, strong analytical skills, and a track record of ownership, data‑driven decision‑making, and influencing outcomes.
- Skilled project management
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Skills Required
- Experience in refurbishment engineering processes
- Strong data analysis skills
- Experience with lean principles
- Ability to mentor and develop engineers
- Knowledge of health, safety, and quality standards
Dyson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dyson and has not been reviewed or approved by Dyson.
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Healthcare Strength — Medical, dental, and vision offerings are broad, paired with company‑paid life and disability coverage, plus EAP, backup care, and wellness incentives. Employer‑funded healthcare dollars and premium‑discount or Lifestyle Spending Account options further enhance coverage value.
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Retirement Support — A 401(k) with a company match is consistently advertised on U.S. postings. This provides predictable retirement support across roles.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, commuter benefits, and notable product discounts supplement core coverage. Wellness incentives and a Lifestyle Spending Account expand lifestyle support beyond medical plans.
Dyson Insights
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
